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Withdrawal Error Code 310 Unable to Submit Withdrawal Request Despite Verified Account


1 month ago
Hello AskGamblers,

I am having a withdrawal issue with my Dafabet account.

My account is fully verified, and all my documents have been approved. However, whenever I try to make a withdrawal, I get this error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this, I am unable to submit my withdrawal request.

I have contacted Dafabet Live Chat many times, but I only receive generic replies, and my issue has not been resolved.

I have attached screenshots showing my verified account and the Withdrawal Error Code 310.

Please help me investigate this issue and ask Dafabet to fix it so I can withdraw my funds.

Also, for privacy reasons, please hide or remove my Dafabet User ID from the public complaint page if it is visible.

Thank you.
Disputed Casino Dafabet Casino
Amount ₹1000

Discussion

79 hours left for Dafabet Casino to respond.
User name loyalty-level-1
I do not accept the allegation that I hold multiple duplicate accounts.

What concerns me is that this allegation and the confiscation of INR 28,690.76 were only communicated after I raised my complaint with AskGamblers, approximately four months after the gameplay. If a duplicate-account issue had been identified earlier, why was I not informed at that time?

Please provide:

- The specific account(s) you claim are linked to me.
- The evidence supporting this allegation.
- The date when the alleged violation was first identified.
- A detailed explanation of the INR 28,690.76 confiscation.

I also want to understand how multiple accounts could have been registered in the first place. If Dafabet's system identifies and prevents duplicate accounts, how was the alleged duplicate account allowed to be created and used? If your system did not detect it at registration, why am I being held responsible for the issue only after four months?

I deposited at least INR 40,000 of my own funds. If Dafabet is refusing to honour the winnings, I request that my original deposit be returned at a minimum.

Please also consider that my betting limits had been restricted by Dafabet, I was required to wager funds before withdrawal, and I was unable to transfer funds from Dafasports to the Casino section.

I am willing to complete the requested KYC verification and provide all required documents. However, I respectfully request a clear explanation and supporting evidence for the duplicate-account allegation rather than a general reference to Clause 9.1.

I look forward to a transparent and fair resolution.
User name
Dear Customer,

Please note that the recent adjustment of INR 28,690.76 made to your account was due to the confiscation of your winnings. This action was taken following an investigation which revealed that you hold multiple duplicate accounts, which constitutes a breach of our Terms and Conditions under Prohibited Practices.

For more details, please refer to Clause 9.1 of our Terms and Conditions: https:­//w­ww.d­af­abe­t.c­om/­in/­ter­ms-­of-use

Regarding the requested documents, please ensure that the document you upload matches the photo of you holding the same document. For example, if you upload a PAN Card, the photo of you holding the PAN Card must also be provided. Similarly, if you upload an Aadhaar Card, the photo of you holding the Aadhaar Card must correspond to the same document.

Hence we require these documents to complete our standard account verification procedure, kindly upload them via “My Account - Document” page.

1. A photo of you holding your ID (front copy) next to your face (PAN ID, Aadhaar card, Passport or Driver's license ).

2. A photo of you holding your ID (front & back) next to your face.

3. Proof of address such as Bank Statement or Billing Statements such as bank account/s or mortgage statements, utility or land-line phone bills. Student residency papers, credit card bills/insurance papers and council tax papers are also acceptable. All such proof of address credentials must be current, i.e. documents issued within the last 3 months.

Please ensure that the submitted documents are clear and that all details are fully visible and readable when zoomed.

We appreciate your understanding in this matter.

Regards,
Dafabet
User name loyalty-level-1
I want to the clear explanation for this adjustment

How can u do this big amount adjustment from my account
User name loyalty-level-1
I had balance of 43000 inr now it's just 13606 inr

What happened to my remaining balance

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
83h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
9h left
$288