Withdrawal Error Code 310 Unable to Submit Withdrawal Request Despite Verified Account
I am having a withdrawal issue with my Dafabet account.
My account is fully verified, and all my documents have been approved. However, whenever I try to make a withdrawal, I get this error:
"Sorry, there was an error with your withdrawal. (Code: 310)."
Because of this, I am unable to submit my withdrawal request.
I have contacted Dafabet Live Chat many times, but I only receive generic replies, and my issue has not been resolved.
I have attached screenshots showing my verified account and the Withdrawal Error Code 310.
Please help me investigate this issue and ask Dafabet to fix it so I can withdraw my funds.
Also, for privacy reasons, please hide or remove my Dafabet User ID from the public complaint page if it is visible.
Thank you.
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Thank you for the update.
I would like to point out that Dafabet's response does not contain any actual evidence or explanation regarding the alleged breach. They have only stated that they are "working on providing" proof of an accusation against me.
They have still not identified:
- The specific term or condition I allegedly breached;
- The exact action or transaction that supposedly constituted the breach; or
- Any evidence supporting their accusation.
I am concerned that they are now being given additional time to formulate an accusation rather than presenting evidence of a breach that was already identified and documented at the time they took action against my account.
If Dafabet has genuine evidence of a violation, I respectfully request that they provide the relevant Terms of Use, the specific facts they rely upon, and the supporting evidence to the Complaint Team.
Until then, their accusation remains unsubstantiated.
I am willing to cooperate fully and respond to any specific allegation or evidence Dafabet provides.
Regards,
Lohith
We are working on providing a detailed proof of the accusation against the player for breaching our terms of use. Apologies for the delay. This will be handled as soon as possible.
Thanks
Dafabet
Dear Dafabet Casino,
The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to supporÂt@aÂskgÂambÂlerÂs.com directly.
Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.
Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dafabet Casino Complaint Stats
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