Complaint #2632 Dafabet Casino

Withdrawal Disabled unable to Withdraw total amount in account 195960

By Seema288

2 months ago

Dear Sir/Madam,

I am writing to formally raise a complaint regarding an issue I am facing with my account on your platform.

Whenever I attempt to withdraw my funds, I receive a message stating that my withdrawal is disabled. This issue has been occurring repeatedly, and I am currently unable to access my funds.

I kindly request you to investigate this matter at the earliest and resolve the issue as soon as possible. If any verification or additional information is required from my side, please let me know, and I will provide it promptly.

I look forward to your quick response and resolution.

Thank you.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹195960

Discussion

AskGamblers

• Support Team

1 month ago

Dear @Seema288,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

We can confirm that your withdrawal function has been enabled.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Seema288

1 month ago

Username: Klm67
Date of Birth: 10/07/1993
Dear Dafabet Support Team,
This situation has now crossed all limits of patience and has become completely unacceptable.
I have deposited into my account twice via cryptocurrency — ₹115,999.38 and ₹53,999.83. I have already submitted full proof of these transactions, including screenshots. Despite this, my withdrawal option remains completely disabled, and every attempt shows “Withdrawal Disabled” (Error 310).
It has now been over one month, and this issue is still not resolved. This level of delay is beyond unreasonable.
You have repeatedly claimed that I requested a chargeback, which is the reason for disabling my withdrawal. This explanation makes absolutely no sense. Chargebacks are not even possible with cryptocurrency transactions. This clearly shows either a serious error on your end or a false justification to hold my funds.
Let me be very clear — you have no right to hold my money without valid reason. I have complied with everything and played fairly. There is no justification for this restriction.
I urgently need access to my funds due to a medical emergency. Your continued delay is causing serious inconvenience and distress.
If this issue is not resolved immediately and my withdrawal option is not enabled without further delay, I will be forced to escalate this matter to relevant authorities and public complaint platforms.
Fix this issue NOW and enable my withdrawal immediately.
I expect a proper resolution, not another repetitive excuse.
Sincerely,
Klm67

Seema288

1 month ago

I am getting same response from you from more than 1 months I need funds urgently for medical emergency, I am begging you please fix this error 310 issue please
It's simple issue why is this taking so much time ..
I deposited all fund via Cryptocurrency

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (250)

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