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Withdrawal Disabled Request for Clarification and Immediate Resolution


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By eat t.
4 months ago
Hello Dafabet Support Team,
I am writing regarding an issue with my account withdrawals.
My withdrawal function has been disabled, and multiple withdrawal requests have been declined. The system currently displays "Withdrawal Disabled" with Error Code 310. As a result, my account balance remains inaccessible and I am unable to withdraw my funds.
I have also checked the Documents section of my account, which shows "No Action Required". This indicates that there are currently no outstanding verification requests or pending documents required from my side.
Furthermore, I have not received any official email or notification explaining the reason for the withdrawal restriction or the Error Code 310.
I kindly request that you:
Clarify the exact reason why withdrawals have been disabled on my account.
Enable the withdrawal function immediately, if there are no outstanding issues.
Process my pending withdrawal request(s) as soon as possible.
If additional verification is required, please provide clear instructions and notify me via email.
I would appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Kind regards
Disputed Casino Dafabet Casino
Amount ₹2000000

Discussion

User name

Dear @eattheblock,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your withdrawal function is enabled again.
We apologize for any inconvenience or delays you are experiencing.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068