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Withdrawal disabled for no reason


3 weeks ago

Hi its more than a month. They always decline my withdrawal, although my account is fully verfiied, always shows error code 310 and I always get this reply by email that Your withdrawal concern has been escalated to the relevant team. Once we receive an update, we will inform you via your registered email address, but they still could not solve it. I don't even understand what they mean by an unconfirmed deposit. Pls ask me to resolve the issue. My username is < username removed >, and the total amount is TUS 3792.

Disputed Casino Dafabet Casino
Amount $0.007842

Discussion

31 hours left for Pintuji786786 to respond.
User name
Dear Customer,

Your withdrawal function is not yet enabled. We have made a follow-up with he relevant team and awaiting feedback.

We will provide you with an update as soon as further feedback is available.

Regards,
Dafabet
User name loyalty-level-1
hi still not able to withdraw , i just checked it
User name
Dear Valued Customer,

Regarding your withdrawal option disabled, please note that your account is still under review.
Once done,your option will be enabled

Regards,
Dafabet
User name
Dear Valued Customer,

We apologize for any inconvenience caused.

We have followed up on your withdrawal function being disabled.

We will provide you with an update as soon as we receive further feedback.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000