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Withdrawal Disabled Error Code 310


5 months ago
Hello AskGamblers Team,

I would like to raise a complaint against Dafabet regarding my withdrawal issues and the lack of proper resolution from their support team.

I have been facing continuous problems with withdrawals for more than 15days. Every time I try to withdraw my funds, I receive an error message saying:

“Sorry, there was an error with your withdrawal (Code: 310)”

Additionally, in my transaction history, my withdrawals are showing statuses such as “Withdrawal Disabled” and “Declined” without any proper explanation. Despite contacting Dafabet support multiple times through chat and messages, I have not received any clear reason or effective help regarding this issue.

My account still contains a significant balance ( 77,173 INR) but I am unable to access my funds due to these repeated withdrawal failures. This situation has caused unnecessary stress and inconvenience.

I request AskGamblers to kindly intervene and help resolve this matter with Dafabet as soon as possible. I am ready to provide screenshots, transaction IDs, and any verification documents if required.
Disputed Casino Dafabet Casino
Amount ₹77173

Discussion

User name

Dear @Mayur,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Please be informed that your withdrawal request under Internal ID 513060169 was declined during the audit review process.

We kindly ask you to submit a new withdrawal request, after which it will be reviewed and processed accordingly.

Thanks,
Dafabet
User name loyalty-level-1
Hi Dafabet Team,
As per your request i have submitted the clear photo of holding my document. now please check and approve.
I also request to please prioritize my case as it have been running for over 15 days
User name
Dear valued Customer,

Appologies for the delay and inconvenience caused.

We kindly request you to provide a clear photo of yourself holding your ID for verification purposes.

Your Coopeartion is highly appreciated.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (251)

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068