Hi AskGamblers team,
My Dafabet withdrawal has been disabled for the last 2 months since 03 June 2026.
Whenever I try to withdrawl my funds, it says a code 310 error, and on the transaction history page, it says withdrawal disabled.
I contacted their support team by email multiple times, but they are just sending random bot replies and are unable to solve my matter for the last 2 months.
Total disputed amount is 705265 INR
I request AskGamblers to please intervene here and ask the Dafabet team to kindly please enable the withdrawal function of my account.
Currently, the withdrawal function is disabled, so please enable it.
Also, when I go to my account documents page, it says documents verified: 'your documents have been approved'
So my account is fully verified, so I request the Dafabet team to kindly enable the withdrawal function on my account.
Attaching all the proofs here.
Thank you for confirming that my withdrawal function has been re-enabled and that my pending withdrawal requests have been processed.
However, I formally dispute and reject your decision to confiscate INR 472,174.51 from my account.
I do not agree with this decision because you have failed to provide any specific evidence, detailed explanation, or reference to the exact Terms and Conditions that I allegedly violated. Simply stating that the amount has been confiscated due to a "violation of website rules" is not sufficient justification for such a significant financial penalty.
Furthermore, I find the timing of this decision highly questionable.
My withdrawal function had been disabled for approximately three months while my account was under review. During this entire period, Dafabet never informed me that any part of my balance would be confiscated, nor did you identify any rule violation that would justify such action.
Only after re-enabling my withdrawal function and processing my pending withdrawals did Dafabet suddenly decide to confiscate INR 472,174.51. If this amount was genuinely considered to be in violation of your rules, why was this not identified and communicated during the previous three months of investigation?
This sequence of events appears arbitrary and unfair, and raises serious concerns regarding the consistency and transparency of your decision-making process.
Therefore, I respectfully request that Dafabet provide the following:
The exact clause(s) of your Terms and Conditions that you claim I violated.
A detailed explanation of the alleged violation.
The specific bets, transactions, or account activities that allegedly breached your rules.
All evidence relied upon to support this confiscation decision.
A detailed calculation explaining how the confiscated amount of INR 472,174.51 was determined.
The name of the regulatory authority under which Dafabet is currently licensed to operate.
The details of your designated Alternative Dispute Resolution (ADR) provider or any independent dispute resolution body available to your customers.
The official procedure, email address, or portal through which I may submit a formal appeal against this confiscation
Until Dafabet provides clear evidence and a proper contractual basis for this action, I cannot accept that this confiscation is justified.
I reserve all my rights to challenge this decision through the appropriate regulatory authority, ADR service, or any other competent forum once the relevant licensing and dispute resolution information has been provided.
I look forward to your detailed response.
Dear @Rachs,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Kindly note that your withdrawal function has been enabled.
Your withdrawals of transaction ID 524931363, 524922610 and 524928871 have also been successfully processed.
Also note that based on our Sports Team's recommendation, an amount of INR 472,174.51 has been confiscated from your account balance due to violation our website rules.
You may review our Terms of Use: https://www.dafabet.com/in/terms-of-use
Thanks
Dafabet
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