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Withdrawal disabled code 310 error showing


1 day ago

Hi AskGamblers team,

My Dafabet withdrawal has been disabled for the last 2 months since 03 June 2026.

Whenever I try to withdrawl my funds, it says a code 310 error, and on the transaction history page, it says withdrawal disabled.

I contacted their support team by email multiple times, but they are just sending random bot replies and are unable to solve my matter for the last 2 months.

Total disputed amount is 705265 INR

I request AskGamblers to please intervene here and ask the Dafabet team to kindly please enable the withdrawal function of my account.

Currently, the withdrawal function is disabled, so please enable it.

Also, when I go to my account documents page, it says documents verified: 'your documents have been approved'

So my account is fully verified, so I request the Dafabet team to kindly enable the withdrawal function on my account.

Attaching all the proofs here.

Disputed Casino Dafabet Casino
Amount ₹705265

Discussion

72 hours left for Dafabet Casino to respond.
User name loyalty-level-1
Dear Dafabet Team,

Thank you for confirming that my withdrawal function has been re-enabled and that my pending withdrawal requests have been processed.

However, I formally dispute and reject your decision to confiscate INR 472,174.51 from my account.

I do not agree with this decision because you have failed to provide any specific evidence, detailed explanation, or reference to the exact Terms and Conditions that I allegedly violated. Simply stating that the amount has been confiscated due to a "violation of website rules" is not sufficient justification for such a significant financial penalty.

Furthermore, I find the timing of this decision highly questionable.

My withdrawal function had been disabled for approximately three months while my account was under review. During this entire period, Dafabet never informed me that any part of my balance would be confiscated, nor did you identify any rule violation that would justify such action.

Only after re-enabling my withdrawal function and processing my pending withdrawals did Dafabet suddenly decide to confiscate INR 472,174.51. If this amount was genuinely considered to be in violation of your rules, why was this not identified and communicated during the previous three months of investigation?

This sequence of events appears arbitrary and unfair, and raises serious concerns regarding the consistency and transparency of your decision-making process.

Therefore, I respectfully request that Dafabet provide the following:

The exact clause(s) of your Terms and Conditions that you claim I violated.

A detailed explanation of the alleged violation.

The specific bets, transactions, or account activities that allegedly breached your rules.

All evidence relied upon to support this confiscation decision.

A detailed calculation explaining how the confiscated amount of INR 472,174.51 was determined.

The name of the regulatory authority under which Dafabet is currently licensed to operate.

The details of your designated Alternative Dispute Resolution (ADR) provider or any independent dispute resolution body available to your customers.

The official procedure, email address, or portal through which I may submit a formal appeal against this confiscation

Until Dafabet provides clear evidence and a proper contractual basis for this action, I cannot accept that this confiscation is justified.

I reserve all my rights to challenge this decision through the appropriate regulatory authority, ADR service, or any other competent forum once the relevant licensing and dispute resolution information has been provided.

I look forward to your detailed response.
User name

Dear @Rachs,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Kindly note that your withdrawal function has been enabled.

Your withdrawals of transaction ID 524931363, 524922610 and 524928871 have also been successfully processed.

Also note that based on our Sports Team's recommendation, an amount of INR 472,174.51 has been confiscated from your account balance due to violation our website rules.

You may review our Terms of Use: https:­//w­ww.d­af­abe­t.c­om/­in/­ter­ms-­of-use

Thanks
Dafabet

Dafabet Casino Complaint Stats

Resolved 1387 / 1451
Avg. Amount $1,095
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Request to Reconsider My Original Complaint New Evidence Available Username < removed >

Dear AskGamblers Complaints Team,


I hope you are doing well.


I am writing to request that you reconsider my original complaint regarding my INR 4,000 withdrawal from Dafabet, which has remained unresolved for more than one year.


Account Details:


Username: < username removed >


Withdrawal Details:


Amount: INR 4,000.00

Transaction ID: 424650594

Withdrawal Date: 13 March 2025

Withdrawal Method: Local Bank Transfer


Following your recommendation, I contacted Dafabet again and gave them additional time to resolve my issue. It has now been almost 10 days, and I have continued communicating with them through email.


Unfortunately, my issue is still not resolved.


Dafabet continues to send only generic responses, stating that:


My withdrawal is being reviewed.

They are following up with their payment team.

They will update me once they receive feedback.


However, they have never provided a UTR/Bank Transfer Reference Number, proof of payment, or any evidence that my INR 4,000 withdrawal was successfully transferred to my bank account. The funds have still not been credited.


Following your advice, I also contacted the Curaçao Gaming Authority, and they acknowledged my complaint. They advised me that while they do not mediate individual disputes, the information I provide may assist them in identifying potential regulatory breaches.


For your review, I have attached:


2025 and 2026 bank statements, clearly showing that the INR 4,000 withdrawal has never been credited to my account.

Recent screenshots of my email conversations with Dafabet, demonstrating that they continue to send only generic responses without resolving the issue.

The response from the Curaçao Gaming Authority.


I respectfully request that you reconsider my original complaint based on this new evidence. I have fully cooperated throughout this process, followed your recommendations, and provided Dafabet with every opportunity to resolve the matter. Despite this, my INR 4,000 withdrawal remains unpaid after more than one year.


If you require any additional information or supporting documents, I will be happy to provide them.


Thank you for your time and consideration. I sincerely hope you can review my complaint once again and assist me in reaching a fair resolution.


Kind regards,


Username: < username removed >

Pending Withdrawal Amount: INR 4,000.00

Chart Pointer
71h left
₹4,000
Verification Portal Error Blocking INR 374261 Withdrawal
Dear AskGamblers Team,
I would like to update my complaint regarding my unresolved withdrawals at Dafabet.
My withdrawal requests have been pending since 28 July 2026, and despite repeated follow-ups, my funds have still not been released.
Pending Withdrawals:
Transaction ID: 523724464 – INR 371,316
Transaction ID: 523724473 – INR 2,945
Total Pending Amount: INR 374,261
On 31 July 2026, I used Dafabet's Follow Up option for my withdrawal. The only response I received was an automated email stating that my request had been received and was under review. Unfortunately, no actual progress has been made, no timeframe has been provided, and my withdrawals remain pending.
Dafabet also requires document verification. I attempted to upload my verification documents through their website multiple times, but every attempt failed with the following error:
"Something went wrong. Please try again later."
This clearly indicates a technical issue on Dafabet's side, preventing me from completing the verification process through their portal.
To ensure there is no delay from my side, I have now manually submitted all requested verification documents by email to Dafabet's Payments and Documents teams. I also attached screenshots of:
The website upload error.
Both pending withdrawal transactions.
The automated follow-up email confirming that my request is under review.
I have fully cooperated with every request made by Dafabet. At this stage, the only obstacles preventing payment appear to be Dafabet's internal review process and the technical failure of their verification portal.
I respectfully request AskGamblers to intervene once again and ask Dafabet to:
Confirm receipt and acceptance of my manually submitted verification documents.
Complete my verification without requiring the broken upload portal.
Explain the reason for the continued delay.
Release my pending withdrawals of INR 374,261 immediately.
I appreciate AskGamblers' assistance and hope this matter can now be resolved fairly and without further unnecessary delays. Thank you.
Chart Pointer
62h left
₹374,261