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Withdrawal disabled and withdrawal error code 310


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By Msgowda
6 months ago

I am facing a serious issue with Dafabet regarding my withdrawals.

My account currently has multiple withdrawal requests:

- INR 8800 - Pending since 08 April 2026

- INR 5400 - Pending since 09 April 2026

-Withdrawal marked as Disabled"

=

Additionally, whenever I try to make a new withdrawal, I receive an error:

"Sorry, there was an error with your withdrawal (Code: 310)"

I have submitted required documents for the withdrawal verification already it has been more than a week already but my concern is withdrawal is disabled without any reason.

I kindly request ask gambler to intervene and resolve my issue.

Disputed Casino Dafabet Casino
Amount ₹14200

Discussion

User name

Dear @Msgowda,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Kindly be informed that the withdrawal function is enabled on your account.

Thanks,
Dafabet.
User name loyalty-level-1
My documents got approved but still I am still unable to withdraw my money this is just ridiculous
User name
Dear valued customer,

We are still looking into your case and will follow up with you as soon as possible.
We appreciate your patience.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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54h left
$1,068