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Withdrawal disabled after KYC approval


5 months ago
I am facing a serious issue with Dafabet regarding my withdrawal, which has been disabled without any valid or consistent reason.

Here is the timeline of my case:

- I made multiple deposits successfully via iCash (proof attached).
- I requested withdrawals, which are now showing “Withdrawal Disabled”.
- I was asked to upload documents, which I submitted.
- My documents have been fully approved (proof attached).
- Despite this, my withdrawals remain blocked.

The issue is that Dafabet is giving contradictory responses:

- One email says “incomplete wagering requirements”
- Another says “deposit-related issue”
- Another says “email not registered”
- Live chat agents keep saying “escalated” but provide no solution

These reasons contradict each other and do not match my account status.

I confirm:
- No KYC is pending (already approved)
- No wagering requirement is pending
- All deposits are valid and successfully completed

My account currently holds approximately INR 7,30,000+, which I am unable to withdraw.

Additionally, their support team advised me to avoid escalating the issue to authorities or social media, which raises serious concerns.

I request AskGamblers to intervene and require Dafabet to:

1. Provide a clear and consistent reason for the withdrawal block
2. Remove the withdrawal restriction immediately
3. Process my withdrawal without further delay

All supporting proofs are attached.
Disputed Casino Dafabet Casino
Amount ₹730000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Askgambker ,
It is proved that dafabet is knowingly stopping my money . Since in many chat they told me that withdrawal is disabled on request of team. Since I provided all my documents and documents is already verified on 26 Apr 2026. Today is 16 may more then 20 days of document verification completed. They Exactly what doing here when the complaint is about is closed near deadline they simply posting that we are looking into your case and again case opened for 96 hrs again .but still my withdrawal is disabled this is very serious issue .
User name
Dear customer,

We are still looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Regards,
Dafabet
User name loyalty-level-1
Dear ask gambler, dafabet is making countinue fool saying that we are working on this since one month but there is no real progress. kindly intervene.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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