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Withdrawal disabled after KYC approval


1 month ago
I am facing a serious issue with Dafabet regarding my withdrawal, which has been disabled without any valid or consistent reason.

Here is the timeline of my case:

- I made multiple deposits successfully via iCash (proof attached).
- I requested withdrawals, which are now showing “Withdrawal Disabled”.
- I was asked to upload documents, which I submitted.
- My documents have been fully approved (proof attached).
- Despite this, my withdrawals remain blocked.

The issue is that Dafabet is giving contradictory responses:

- One email says “incomplete wagering requirements”
- Another says “deposit-related issue”
- Another says “email not registered”
- Live chat agents keep saying “escalated” but provide no solution

These reasons contradict each other and do not match my account status.

I confirm:
- No KYC is pending (already approved)
- No wagering requirement is pending
- All deposits are valid and successfully completed

My account currently holds approximately INR 7,30,000+, which I am unable to withdraw.

Additionally, their support team advised me to avoid escalating the issue to authorities or social media, which raises serious concerns.

I request AskGamblers to intervene and require Dafabet to:

1. Provide a clear and consistent reason for the withdrawal block
2. Remove the withdrawal restriction immediately
3. Process my withdrawal without further delay

All supporting proofs are attached.
Disputed Casino Dafabet Casino
Amount ₹730000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Askgambker ,
It is proved that dafabet is knowingly stopping my money . Since in many chat they told me that withdrawal is disabled on request of team. Since I provided all my documents and documents is already verified on 26 Apr 2026. Today is 16 may more then 20 days of document verification completed. They Exactly what doing here when the complaint is about is closed near deadline they simply posting that we are looking into your case and again case opened for 96 hrs again .but still my withdrawal is disabled this is very serious issue .
User name
Dear customer,

We are still looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Regards,
Dafabet
User name loyalty-level-1
Dear ask gambler, dafabet is making countinue fool saying that we are working on this since one month but there is no real progress. kindly intervene.

Dafabet Casino Complaint Stats

Resolved 1274 / 1339
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h left
₹1,500