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Casino Complaints

Withdrawal disabled


2 years ago

Dear Suppprt

I have been using dafa bet casino in India for past 5 yrs now. Recently I tried to withdraw funds from my account but my withdrawal was disabled. I tried to contact them via live chat but only bots popped up and hung me writing all the agents are currently busy please bear with us, and this goes for hours meaning the site in which we are investing our hard earned funds doesn't even bother to listen our problem no agents available what really!!! After emailing them for several times I got reply that my withdrawal was disabled coz my deposit of inr 560 on 30.01.2023 was not received by them in their bank but my wallet was credited which I came to know on jan 2024 when I tried withdrawal. What! One year old previous txz and they are notifying me now really are they legitimate site. Again I checked my bank statement and found that the amount was debited from my side too when I provided them with my statement they just ignored and same copy past msg reply came to me to deposit imr 560 and confirm. I then deposited the amount and mailed them they repllied me to wait before their approval but after some days when I reached them for update they said inr 2780 deposited on some date was not credited to their account but my wallet was credited. Really!! Again, now sir I want to seek your help to declare dafabet as a corrupt site and want to save many loyal customers.

Please help close their site.

Disputed Casino Dafabet Casino

Discussion

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name

Dear @Phipee10,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dafabet Casino Complaint Stats

Resolved 1509 / 1583
Avg. Amount $1,160
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 902 out of 943 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawal marked successful but not received or refunded
Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.
Chart Pointer
28h left
₹99,950