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Withdrawal disabled


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By Phipee10
2 years ago

Dear Suppprt

I have been using dafa bet casino in India for past 5 yrs now. Recently I tried to withdraw funds from my account but my withdrawal was disabled. I tried to contact them via live chat but only bots popped up and hung me writing all the agents are currently busy please bear with us, and this goes for hours meaning the site in which we are investing our hard earned funds doesn't even bother to listen our problem no agents available what really!!! After emailing them for several times I got reply that my withdrawal was disabled coz my deposit of inr 560 on 30.01.2023 was not received by them in their bank but my wallet was credited which I came to know on jan 2024 when I tried withdrawal. What! One year old previous txz and they are notifying me now really are they legitimate site. Again I checked my bank statement and found that the amount was debited from my side too when I provided them with my statement they just ignored and same copy past msg reply came to me to deposit imr 560 and confirm. I then deposited the amount and mailed them they repllied me to wait before their approval but after some days when I reached them for update they said inr 2780 deposited on some date was not credited to their account but my wallet was credited. Really!! Again, now sir I want to seek your help to declare dafabet as a corrupt site and want to save many loyal customers.

Please help close their site.

Disputed Casino Dafabet Casino

Discussion

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name

Dear @Phipee10,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000