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Withdrawal delayed for a week with no transaction proof provided


I submitted a withdrawal request for 10,000 RMB (approximately $1,500 USD) on Dafabet a week ago, but the funds have still not arrived in my bank account.

I have already completed and fully verified the KYC process required by Dafabet. The platform currently claims that the withdrawal has been processed and disbursed. However, both their customer support and automated emails keep repeating the exact same scripted responses, stating that the "relevant department needs more time" while constantly delaying and refusing to provide any legitimate transaction proof or bank wire receipt.

Because they cannot provide any transaction reference numbers or receipts, I have strong reasons to believe that they never actually sent the money and are using stalling tactics. I demand to receive my funds as soon as possible.

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Disputed Casino Dafabet Casino
Amount ¥10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thanks to the support teams at Dafabet and Ask Gamblers. Dafabet has already refunded the balance to my account, and I’ve just initiated a new withdrawal. I consider this complaint resolved for now. If any issues come up with the new withdrawal, I’ll open a new complaint. Thanks again!
User name
Dear Valued Customer,

Thank you for your response.

Please note that our Customer Support team has already contacted you via email. Kindly follow the instructions provided in the email to submit the required bank statement so that we can proceed with your request.

Thanks,
Dafabet
User name loyalty-level-1
Can you see the attachment? If not, I can email it to you instead.

Dafabet Casino Complaint Stats

Resolved 1387 / 1451
Avg. Amount $1,095
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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