Complaint #2825 Dafabet Casino

Withdrawal delay and pending account verification

By Devendra P.

1 month ago

I am writing to formally raise a complaint regarding the ongoing issues with my account withdrawals and verification process.

I have been attempting to withdraw my funds, but my withdrawal requests continue to be declined.

Dafabet requested that I upload documents for verification, and I submitted all the required documents successfully. However, it has now been 7 days since submission, and my account is still not verified.

I have contacted your live chat support multiple times, but I keep receiving the same response stating that the verification process takes 24 to 72 hours. That timeframe has already passed, yet there has been no progress or proper update regarding my verification status.

Due to this delay, I am unable to withdraw my funds, which is causing significant inconvenience and frustration.

At present, I have approximately INR 1,00,000 in my wallet, and I am unable to withdraw my funds due to these unresolved issues.

I kindly request you to urgently look into this matter and:

1. Process my pending withdrawal requests without any further delay.

2. Complete the verification of my account as soon as possible.

3. Inform me immediately if there are any issues with my submitted documents or if any additional requirements are needed from my side.

I expect a prompt response and a quick resolution to this matter.

Disputed Casino Dafabet Casino

Reason Verification issues

Amount ₹100000

Discussion

AskGamblers

• Support Team

3 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Devendra

• India

3 weeks ago

Thank you so much my complaint is resolved

Dafabet Casino

• Representative

3 weeks ago

Dear Valued Customer,

We can confirm that transaction (508957595) was already cancelled from your end. We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Devendra

• India

4 weeks ago

Still my withdrawal is declining

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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