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Withdrawal declined issue


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By Nooooj
9 months ago

Hello Askgamblers and Dafabet teams,

My Dafabet casino username - < removed and sent to the casino >

My registered email address with dafabet casino - < removed and sent to the casino >

* Explaination of my current issue with Dafabet Casino Operator :

1. Since 16 October, 2025 all my withdrawal requests made have been declined by dafabet casino operators and the team members have not provided me with any information for declining my withdrawal requests.

2. My KYC account verification also remains pending under review by the Operator since more then last 2-3 weeks almost although i have uploaded and provided them with the requested documents already.

I have not received any help from the customer support at all therefore i have decided to file a complaint here.

As This kind of severe declines and delays are making me worry everyday about my funds which i have in my account with this operator. I hereby request both teams to help me with my concern on time.

I have attached all the communications and references about my issue with the dafabet casino operator for your convenience aswell.

Disputed Casino Dafabet Casino
Amount ₹932797

Discussion

User name

Dear @Nooooj,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear customer,

Please be advised that our Customer Support team has reached out to you with clarifications regarding previously provided documents, as two different ID documents were uploaded. Kindly follow their instructions so that we can proceed with your case.

Your collaboration is highly appreciated.


Thanks,
Dafabet
User name loyalty-level-2
Dear Askgamblers ,

Since last 2 days - No response and no update at all from the Dafabet casino operator about my concern.

I request Askgamblers to please help as there has been no help received yet from the Dafabet casino team about my concern yet.
Its already been 6 days since my complaint is active on this platform.
User name loyalty-level-2
Hello Dafabet Casino Team,

As per your Email instructions, I have uploaded my Another government-issued ID (PAN ID card – front and back) along with a selfie holding the ID Card.

I request you to check my submitted documents and process my pending withdrawals which is still pending with you.
I am still waiting worried about my funds its now been 6 days since my complaint is active and i am still waiting here with no help to my concern.

Dear Askgamblers , please help as there has been no help received yet from the Dafabet casino team about my concern yet.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
82h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
9h left
$288