Complaint #1834 Dafabet Casino

Withdrawal declined delayed in payment

By Ranimoha5

11 months ago

Hello AskGamblers Team,

I am submitting this updated and valid complaint against Dafabet India after completing all verification steps and receiving no resolution.

My previous complaint was closed because Dafabet claimed that an “internal investigation” was ongoing, but it has now been over 10 days, and the operator has declined my earlier withdrawals without explanation while my new withdrawals remain pending.

---⚙️ Account Details:

Username: < sent to the casino >

Registered Email: < sent to the casino >

Date of Birth: < removed >

---

🕒 Chronology of Events:

19 October 2025 – Submitted multiple withdrawal requests totalling ₹3,28,250.

Initially all were shown as “Pending.”

20 October 2025 – Dafabet support (agents: K. Saikiran, B. Gangadhar, and S. Shinde) repeatedly emailed me asking to upload ID documents, even though my profile said “No action required.”

After several follow-ups, the upload section was finally enabled, and I uploaded:

PAN Card (Front)

Selfie with PAN Card (Front & Back)

(Purpose: Withdrawal Requirement)

Later, when the upload option disappeared and reappeared again, I submitted:

Aadhaar Card (Front)

Selfie with Aadhaar Card (Front & Back)

After that, the upload feature was again re-enabled, and I again re-uploaded:

PAN Card Front

Selfie with PAN Card (Front & Back)

Current status: The portal now says —

> “Your document(s) have been submitted and we are currently reviewing them.”

Despite full compliance, Dafabet declined all my earlier withdrawals without any explanation, and my new withdrawals made on 24 October 2025 are again stuck in pending status.\---

💰 Withdrawals Declined (without reason)

Date Transaction ID Amount (INR) Status

19/10/2025 470260338 28,250 Declined

19/10/2025 470260178 50,000 Declined

19/10/2025 470260115 50,000 Declined

19/10/2025 470260053 50,000 Declined

19/10/2025 470259956 50,000 Declined

19/10/2025 470259861 50,000 Declined

19/10/2025 470259658 50,000 Declined

Total Declined: ₹3,28,250---

💰 New Withdrawals (now stuck as pending)

Date Transaction ID Amount (INR) Status

24/10/2025 471122851 50,000 Pending

24/10/2025 471122831 50,000 Pending

24/10/2025 471122809 50,000 Pending

24/10/2025 471122787 50,000 Pending

24/10/2025 471122763 22,000 Pending

24/10/2025 471122728 50,000 Pending

24/10/2025 471122695 40,000 Pending

24/10/2025 471116991 20,000 Pending

---

📩 Communication History

All emails came from support.inr@dafabet.com.

I have followed every instruction, uploaded every requested document multiple times, and yet Dafabet has:

1. Not approved my verification.

2. Declined all old withdrawals without giving any reason.

3. Kept my new withdrawals pending even after fresh uploads.

---

⚖️ What I Request

I respectfully request AskGamblers to:

1. Contact Dafabet India and verify why valid withdrawals are being declined without justification.

2. Instruct Dafabet to complete verification immediately and release all pending withdrawals.

3. Ask Dafabet to provide a clear written explanation for the declined transactions and the ongoing “under review” delay.

---

📎 Attachments (recommended)

1. Screenshot – Withdrawals Declined (19 Oct)

2. Screenshot – New Withdrawals Pending (24 Oct)\

3. Screenshot – “Documents Under Review” message

4. Screenshot – Emails from Dafabet support

5. Screenshot – Document upload confirmation

---

📌 Summary I have been fully compliant, transparent, and cooperative for over a week. I only request Dafabet to follow their own stated 24–48 hour verification policy and release my legitimate winnings.

Thank you for reviewing this complaint.

Please treat it as urgent — my funds have been unfairly blocked despite all documents being submitted multiple times.

Kind regards,

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹660250

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Ranimoha5

10 months ago

Thanks @askgambler and @dafabet casino my case is now closed . I got all my withdrawal approx 3.6 lakh

Ranimoha5

10 months ago

askgambler and @dafabet casino
My one withdrawal 100000 is still pending. Rest all withdrawal are processed.
Kindly process leftover withdrawal

Ranimoha5

10 months ago

dafabet casino and @askgambler only part withdrawal are processed rest withdrawal are still pending

Dafabet Casino Complaint Stats

Resolved 1471 / 1544

Avg. Amount $1,111

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Withdrawal amount of INR 40000 has not been credited for 20 days

Hi @dafabet team

I withdrew Rs 40000 on 8th September.

It was successful but has not been credited to my bank account yet.

I tried to contact customer support, but there has not been much response from them, so I am contacting you here to resolve my issue.

Please understand my issue, recheck with the payment partners, and please credit the amount to my account

Transaction ID: 528406947

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I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

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Hi

I am using dafabet acc from a long time
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I made a ₹100,000 withdrawal from my Dafabet account, but only ₹74,000 was credited to my bank account. The remaining ₹26,000 has not been received.

Transaction ID: 528903369
UTR: 138710482666
Withdrawal: ₹100,000
Received: ₹74,000
Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

I am requesting AskGamblers’ help in getting the outstanding ₹26,000 resolved, either credited to my bank account or returned to my Dafabet wallet if the bank credit cannot be confirmed.

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I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
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I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

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My username Shivam00086

transaction id 528949535

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I am attaching my statement for the last three months up to today.

It is showing as successful, and you have given a UTR, but I am sure that the UTR is for a failed transaction because my Airtel Payments Bank account was put under UPI restrictions.

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Please let me know if any additional information or documents are required from my side.

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Some of the chat screenshots with the support team to this email.

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