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Withdrawal declined and Verification Delayed


3 weeks ago

My username is Leela97


I have a balance of 99000 in my Dafabet account, and for withdrawal they have asked my documents.


I have submitted all my documents and sent the documents from mail, also it's been two weeks no reply from dafabet chat. I have contacted them through email also they are not responding properly.


I request Askgamblers to intervene and solve my issue.


I am attaching my proofs below

Disputed Casino Dafabet Casino
Amount ₹99000

Discussion

User name

Dear @leelahh,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

We are pleased to inform you that your documents were received and approved.

Your current withdrawals for Transaction Ids: 529152305 and 529159640 have been successfully processed from our end.

Regards,
Dafabet
User name loyalty-level-1
I have uploaded all my documents again please check and verify at earliest it is causing me a lot of inconvenience
User name loyalty-level-1
Sir clearly check I have attached the following docs also i think there is an issue with your site for documentation upload
How ever I will upload my documents again

Please enable an option to upload documents again

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (278)

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000