1 month ago
Hi
I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
When I tried to withdraw amount they removed crypto withdrawal options as I have deposited from crypto .When I tried to withdraw amount through another payment method the withdrawal are getting declined by saying payment mismatch
Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money
I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
When I tried to withdraw amount they removed crypto withdrawal options as I have deposited from crypto .When I tried to withdraw amount through another payment method the withdrawal are getting declined by saying payment mismatch
Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money
AskGamblers
1 month ago
• Support Team
Dear @Palle5,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dafabet Casino
1 month ago
• Representative
Dear Valued Customer,
Your withdrawal was declined due to payment method mismatch. Regarding Crypto, kindly note that the payment method group that you are in does not allow crypto as the payment method to be used. The good news is that you can now use icash when making your withdrawals. Submit a new withdrawal for processing subject to your account balance.
Regard,
Dafabet.
Your withdrawal was declined due to payment method mismatch. Regarding Crypto, kindly note that the payment method group that you are in does not allow crypto as the payment method to be used. The good news is that you can now use icash when making your withdrawals. Submit a new withdrawal for processing subject to your account balance.
Regard,
Dafabet.
Palle5
1 month ago
• India
Ok please give me an crypto option so I can withdraw my money as deposited from crypto
Dafabet Casino
1 month ago
• Representative
Dear Customer,
A follow-up has already been initiated regarding your crypto option, and we are currently awaiting feedback from the relevant team.
We kindly ask for your patience and understanding while this is being reviewed.
We will provide you with an update as soon as further feedback is available.
Regards,
Dafabet
A follow-up has already been initiated regarding your crypto option, and we are currently awaiting feedback from the relevant team.
We kindly ask for your patience and understanding while this is being reviewed.
We will provide you with an update as soon as further feedback is available.
Regards,
Dafabet
Dafabet Casino Complaint Stats
Resolved
1528 / 1603
Avg. Amount
$1,161
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 919 out of 961 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
COMPLAINT REFERRED BY AGCCS PARTNER
Freakspin (122)
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