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Withdrawal cancelled due to very delayed verification


11 months ago

Hello Dafabet Support Team,

I am writing to formally raise a complaint regarding a withdrawal cancellation issue from my Dafabet casino account due to delayed verification i believe which has been more then over 10 to 14 working days since i am waiting and i am only receiving emails from the support teams " your documents being checked " always receiving such emails since the last few weeks.

I hereby request you to kindly investigate this issue at the earliest and provide a clear update on the status of my verification & withdrawal issue.

Kindly treat this matter on time. I am expecting a prompt response and solution to my query from your end on time through this platform.

Disputed Casino Dafabet Casino
Amount ₹84000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi Dafabet Support Team,

I can confirm I have received All my withdrawals.

Dear Askgamblers support team,

I would like to thank you and this platform for helping me out on time.
User name
Dear valued customer,

We can confirm that your withdrawals have been completed and our customer support team will contact you with the transactions UTR numbers.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Hi Dafabet Support Team,

Hello Askgamblers team,

I was confirmed here that my provided documents were approved already.
I made new withdrawals and today again I receive an email from dafabet asking to upload documents once again.

Why am i being asked to upload my documents everytime i make withdrawal although my account was verified and approved by you already ?

Please could you explain me ?

I have attached screenshots of all the proofs of my issue word to word since the start of my complaint here.

Dear Askgamblers support team,
I would like you to look into my complaint from the start and help me with such kind of issue only when making withdrawl.
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Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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