Complaint #2784 Dafabet Casino

Withdrawal and verification delayed

By sushma s.

1 month ago

Dear Sir/Madam,

I am writing to formally lodge a complaint against Dafabet Casino for failing to process my withdrawal despite completing all required verification procedures.

My account details are as follows:

Username: sushma452

Date of Birth: <removed>

I have already submitted all necessary documents, including identity verification and selfie verification, as requested by the platform. However, my withdrawal request is still pending without any valid explanation.

Withdrawal Details:

Amount: ₹838,095 INR

Transaction ID: 506383538

It has been an unreasonable delay, and I have not received any clear response or resolution from their support team. This situation is causing financial stress and raises serious concerns about the platform’s reliability and transparency.

I kindly request your intervention to investigate this matter and help ensure that my withdrawal is processed at the earliest.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹838095

Discussion

AskGamblers

• Support Team

1 month ago

Dear @sushma87,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear customer,

Kindly be advised that your selected withdrawal method is Hash2Pay which include a 3% processing fee for crypto conversion and network costs. Please note that this is a standard charge for this type of transactions.

Thank you for your understanding.

Thanks,
Dafabet

sushma87

• India

1 month ago

My withdraw I'd diclined , and now when I am going to place the withdraw they charging 3 percent fees only for me , I asked many of my friends they don't charge for any withdraw then why only me is charging 3 percent withdraw fees, i request from dafabet remove this 3 percent fees so I can proceed with my withdraw

AskGamblers

• Support Team

1 month ago

Dear @sushma87,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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