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Withdrawal and document verification pending for 8 days


10 months ago

Dear AskGamblers Team,

I am reaching out to raise a formal complaint against Dafabet due to unjustified delays in withdrawal processing and document verification, which have caused me significant frustration and inconvenience.

Details of the Issue:

Username: < removed >

Withdrawal Amount: ₹230,400 INR

Transaction Date: 04/08/2025

Transaction ID (if required): 455012871

Current Status: Pending for 8 days

Issue: Withdrawal not processed despite repeated follow-ups

In addition to the withdrawal delay, Dafabet requested identity verification documents, which I submitted promptly. However, even after 8 days, the status of my documents remains “under review” with no genuine updates or progress from the Dafabet support team.

I have contacted their customer service multiple times, but each time I receive only generic responses without resolution. This is not acceptable behavior from a licensed operator, and it raises serious concerns about transparency and user rights.

What I Request:

Immediate processing of my ₹230,400 withdrawal

Prompt verification of my submitted documents

A formal explanation from Dafabet for this delay

I request AskGamblers to kindly intervene and assist in resolving this matter at the earliest. I am also ready to provide screenshots, email communications, and document proofs if needed.

Looking forward to your support.

Disputed Casino Dafabet Casino
Amount ₹230400

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
Dear valued customer,

Kindly disregard our previous message. In order to proceed with your inquiry, our CS team has reached you out to you regarding the submission of the required document, ensuring it meets our criteria.

Thanks,
Dafabet
User name
Dear valued customer,

We can confirm that your withdrawal has been completed and our customer support team will contact you on the same.
We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
8 days have passed out .i cant wait anymore kindly solve my issue

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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