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Withdrawal amount of INR 15000 was not credited for long time


4 months ago

Hi @dafabet team

I have withdrawn Rs 15000 on 20th May. The withdrawal was successfully processed but not credited to my bank account. Every time I received it within the same day of withdrawal, but already 12days passed still I didn't receive the withdrawal. Please check.

Transaction id in dafabet: 511886946

Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear Lucky321,

Following the submitter’s failure to provide adequate feedback and updates in a timely manner, when it comes to the cooperation with the casino and opening / ulocking new woithdrawal methods as advised, the AskGamblers Complaint Team reached the conclusion that, unfortunately, such activity is in violation of the AGCCS Guidelines, section Updates and, therefore, the case is being rejected.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must. The AskGamblers Complaint Team maintains zero tolerance towards players who fail to provide the necessary level of cooperation.

User name loyalty-level-2

I am requesting a manual withdrawal of INR 23500 from my dafabet account to the added bank account in dafabet.

Below are the details of the added bank account in dafabet


Acc.No : 1549383135


IFSC : KKBK0007533


Name : < removed >

User name
Dear Valued Customer,

We understand your frustration and we would like to assure you again that we are actively looking into your case.

We appreciate your patience,

Thanks.
Dafabet.
User name loyalty-level-2
I also previously told you many times, I don't know about crypto curry and all, I know only bank transfer and you provided me "Local bank transfer" first, that is why only I created your dafabet account and used, why you removed suddenly without intimating me??? Now My money was locked in your account, please add Local bank transfer option or please manually withdraw all my money to my added bank account in dafabet

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000