Complaint #2804 Dafabet Casino

Withdrawal amount of 10000 not received

By Shailendra B.

2 months ago

I would like to file a complaint regarding my withdrawal that is marked as “Successful” in the casino cashier page but has not been credited to my bank account.

Withdrawal Details:

Transaction ID: 505378502
Amount: ₹10,000
Date Requested: 18 April 2026

The status in the cashier section shows that the withdrawal has been successfully processed. However, it has now been more than 12 days and I have still not received the funds in my bank account.

I have contacted live chat support several times, but they keep giving the same repeated responses.

I kindly request AskGamblers to intervene and ask the casino to either provide proper proof of payment or reprocess my withdrawal immediately.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹10000

Discussion

AskGamblers

• Support Team

2 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Shailendra

• India

2 months ago

Thank you so much complaint resolved now you can close the complaint

Dafabet Casino

• Representative

2 months ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1339 / 1404

Avg. Amount $1,106

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,

I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.

Firstly, they failed to verify my account, and it has been pending for so long. Even after multiple follow-ups, nothing happened, and now they forcefully applied some random bonus and are marking all my winnings as bonus amount.

I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

My winnings were incorrectly credited to my Bonus Balance instead of my Cash Balance. I spoke with their support team multiple times, asking which bonus this is and who applied but they can't help me. As I can see and verified by them, there is no active bonus in my account. When asked how they can apply something automatically, they again provided the same bot-based repetitive responses, which are useless. This is completely a breach of customers' trust, where the casino is applying the bonus without the knowledge of the customer, which is not only unethical but also illegal.

I would request Dafabet to please review my transaction and casino betting history and manually transfer my winnings to my withdrawable cash wallet immediately.

Also, please verify my account, which has been pending for so long despite providing all the documents. My ID is SSINGH241

Regards

ID: SSINGH241

87h left

Account documents verification and withdrawal delayed

My Dafabet user ID is sakir25256

I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

Total disputed amount is 69000

AskGamblers team, please intervene here because, according to the Dafabet team, they take 48 to 72 hours to review the documents, but for 10 days they are just delaying my verification.

So kindly help me resolve this account verification issue.

87h left

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Dafabet delaying verification for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

82h left

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Freezing funds for over 10 days under an endless review with zero communication

I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.

83h left

CN¥75,792

Error code310

Hello AskGamblers,

I hope you can help me resolve a frustrating situation with Dafabet.

Account details:

Username: < sent to the casino >

Current Balance: INR 599,873.31

Verification Status: Fully Verified (confirmed on account page)

The issue:

My account shows as verified, with no pending document requirements. However, every single time I attempt to withdraw funds, I'm hit with this error before the transaction even processes:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Clicking "Try Again" does not help - the same error repeats every time, with no explanation of what's causing it.

Attempts to resolve:

I've reached out through Dafabet's Live Chat, but haven't received any real help - just standard responses that don't address the root cause. Since the withdrawal never actually processes, there's no transaction ID to reference, which seems to be causing further confusion with their support team.

Attached evidence:

1. Screenshot confirming my documents are verified/approved

2. Screenshot of the Error Code 310 message that appears on withdrawal attempts

3. Screenshot showing my account balance and verified status on the main dashboard

What I need:

I'd like AskGamblers to step in and push Dafabet to properly investigate Error Code 310 on my account, so I can finally withdraw my funds. This has gone on long enough without a real answer from their support team.

Thank you for your help.

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Dafabet Holding My Verification and Declining Withdrawals Without Explanation

I am submitting this complaint because Dafabet has failed to complete my account verification despite having all of my required documents for several days.

The Documents section of my account confirms that my verification files have been successfully submitted and are under review. However, more than four days have passed, and I have not received any update, approval, or request for additional information.

I have repeatedly contacted Dafabet through Live Chat and customer support, but every conversation ends with the same standard response asking me to wait for the verification team. Unfortunately, no one has been able to explain why my verification is taking so long or when it will finally be completed.

As a result of this unnecessary delay, my withdrawal requests are also being affected. One of my withdrawal requests for 21,700.00 INR submitted on 08/07/2026 was declined (Transaction ID: 520976162), even though there has been no clear explanation for the rejection. My account balance remains inaccessible because the verification process has not been completed.

I have fulfilled all of Dafabet’s verification requirements and have cooperated fully by submitting every document they requested. If there is any issue with my documents or if additional verification is needed, Dafabet should communicate this clearly instead of keeping my account in a pending status while providing only repetitive automated replies.

I kindly request AskGamblers to investigate this matter and assist in resolving it by asking Dafabet to:

* Complete my account verification without any further delay.
* Explain the reason for the declined withdrawal.
* Allow me to access and withdraw my funds once the verification is finalized.

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During this period, I have contacted Dafabet’s customer support several times through Live Chat and email. Unfortunately, every response has been the same generic message asking me to wait for the verification team. No representative has explained why my verification is taking so long or provided any estimated timeframe for completion.

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* Transaction ID: 520975869 – Amount: 20,708.00 – Status: Declined

* Transaction ID: 520975954 – Amount: 20,414.00 – Status: Declined

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