Complaint #1081 Dafabet Casino

Dafabet Casino- Withdrawal amount not credited to bank account since February

By Kwerty77

1 year ago

Hey Team,

I have made three withdrawals of INR 50000, INR 30000, and INR 30000 on 12/02/2025.

These withdrawals show as successful, but the amount was not received in my Bank Account.

I have already provided the Dafabet Support team with all the relevant details to validate.

Please find the transaction details below for your reference.

Username: Kwerty77

Transaction ID: 417899754

Transaction Date and Details: 12/02/2025 10:34:07 PM for INR 50000.

Transaction ID: 417801607

Transaction Date and Details: 12/02/2025 03:32:10 PM for INR 30000.

Transaction ID: 417692594

Transaction Date and Details: 12/02/2025 06:31:52 AM for INR 30000.

The very next day, on 13th Feb, I received only one of these two withdrawals of INR 30000, and the other INR 30000 has not been credited to my bank account

Additionally, the INR 50000 withdrawal mentioned above, I made on the same day, has not been credited to my bank account.

It's been more than 2 and a half months, but the amount has not been credited to my account. The Dafabet customer service keeps saying we are working with the payment partner to resolve the issue, and never heard a proper response when I've asked them why it is getting delayed.

Could you please prioritize the issue and resolve it ASAP?

Thank you

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹80000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Kwerty77

1 year ago

Hi,

The issue has been resolved.

This can be closed.

Thanks to both the parties.

I appreciate your help.

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

Apologies for the confusion and the delay.
Our customer support will contact you for more information about your transactions.

Thanks,
Dafabet

Kwerty77

1 year ago

Hi Guys,

Here I’m attaching the relevant document and also the screenshots related to this issue I’ve been facing.

Also, please note that the amount of INR 48500 was credited to my account on 1st May 2025 at 7:23:30 PM IST.

However, I’ve been missing the funds here of amount INR 1500.

Also , the amount of INR 30000 was credited to my account on 30th April 2025.

However an issue has raised here. I’ve already emailed the dafabet support team with the relevant attachments, unfortunately never heard back with an update on email.

The issue was I’ve made a withdrawal of INR 25000 on 1st May 2025, at 6:34:34 AM IST which still shows processing. I request you to please decline this transaction from your end. As I’ve received an amount of INR 29100 in my bank account on 1st May 2025, as you can check in the document.

Please deduct the amount of INR 4100 which I’ve received extra on my end from my gaming account so that I can place my withdrawal for the rest of the money in my account. Also note that I have to receive an adjustment of INR 1500 on the 50000 transaction.

Attaching all the relevant documents.

Looking forward on hearing back on this.

Thanks

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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