Complaint #2096 Dafabet Casino

Withdrawal amount not credited since More than 5 months

By chvamsi007

9 months ago

I am writing this complaint to formally report an unresolved withdrawal issue with Dafabet Casino, which has been pending for an unreasonably long time without any satisfactory resolution.
On 13-08-2025 at 11:44:29 PM, I placed a withdrawal request for INR 100,000.00 from my Dafabet Casino account. The transaction ID for this withdrawal is 456994898. The withdrawal was marked as processed/approved from Dafabet’s side; however, the amount has not been credited to my bank account till date.
Since the withdrawal date, I have contacted Dafabet Casino’s customer support multiple times through live chat and email to seek clarification and resolution. Unfortunately, I have received only generic responses such as “please wait,” “it is under review,” or “our team is checking,” without any concrete explanation, timeline, or proof of payment being provided. Despite repeated follow-ups, the issue remains unresolved.
I have ensured that all my account details, including KYC verification and bank information, are accurate and fully verified. There are no pending verification requests or policy violations communicated to me that would justify such a prolonged delay. As a player, I have fully complied with Dafabet Casino’s terms and conditions, and I expect the same level of transparency and professionalism from the operator.
Holding a significant amount like INR 100,000.00 without proper communication or resolution is unacceptable and causes financial stress and loss of trust. If there was any issue with the transaction, Dafabet Casino should have either reprocessed the payment or provided official proof of transfer (such as bank reference number, UTR, or payment confirmation). To date, none of this has been shared with me.
I am raising this complaint through AskGamblers to seek fair mediation and assistance in recovering my rightful funds. I request AskGamblers to investigate this matter and urge Dafabet Casino to either credit the pending withdrawal immediately or provide a clear, verifiable explanation with supporting evidence.
I am ready to provide all necessary screenshots, transaction history, and communication records to support my claim. I sincerely hope this issue can be resolved promptly and professionally through AskGamblers’ intervention.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

chvamsi007

8 months ago

Yes, Thanks

I have also deposit concerns which are not resolved at all

Amounting above 1 lakh

I have attached payment screenshots for all deposits in cashier page

Deposit Transaction ID's

481860743

480782601

479868825

478817891

478813787

478342120

478179293

478002393

477362773

454394580 - Amount 5000, Transaction date 01-08-2025 5:30:17 PM

Dafabet Casino

• Representative

8 months ago

Dear valued customer,

We can confirm that your withdrawals have been credited back to your gaming account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

chvamsi007

8 months ago

Dear Dafabet Team,

This response is once again generic and does not address the actual issue.

You have been stating “we are in the process of addressing your inquiry” for over six months. Repeating the same message without any concrete progress, explanation, or timeline is not a resolution.

To be very clear:

- The withdrawal of INR 100,000 was requested on 13-Aug-2025 with transaction details

transaction ID: 456994834, made on 13-08-2025 11:44:06 PM for INR 100000.00

- All documents and clarifications (including IFSC explanation) have already been provided
- There is no discrepancy in my bank details
- I have been a Dafabet customer for 3–4 years

A delay of six months cannot be justified under any circumstance. This situation has caused me severe mental stress, financial difficulty, and emotional distress.

At this point, I formally request one of the following actions immediately:

1. Process the withdrawal without further delay, or
2. Credit the full amount back to my Dafabet wallet, or
3. Provide a clear, written timeline with a specific resolution date

Anything less than this will only confirm continued stalling.

I am requesting AskGamblers’ firm intervention, as Dafabet has repeatedly failed to provide a meaningful update or resolution despite prolonged waiting.

Please understand that my patience has already been exhausted. I expect a final, actionable response, not another automated apology.

Regards,
Vamsi

Dafabet Casino Complaint Stats

Resolved 1471 / 1544

Avg. Amount $1,111

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino

Withdrawal amount of INR 40000 has not been credited for 20 days

Hi @dafabet team

I withdrew Rs 40000 on 8th September.

It was successful but has not been credited to my bank account yet.

I tried to contact customer support, but there has not been much response from them, so I am contacting you here to resolve my issue.

Please understand my issue, recheck with the payment partners, and please credit the amount to my account

Transaction ID: 528406947

94h left

₹40,000

40000 INR Deposit missing for 27 days

I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

91h left

₹40,000

Withdrawal declined and removed withdrawal method

Hi

I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
When I tried to withdraw amount they removed crypto withdrawal options as I have deposited from crypto .When I tried to withdraw amount through another payment method the withdrawal are getting declined by saying payment mismatch
Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money

91h left

₹1,000

Has not credited 26000 from my 100000 withdrawal

I made a ₹100,000 withdrawal from my Dafabet account, but only ₹74,000 was credited to my bank account. The remaining ₹26,000 has not been received.

Transaction ID: 528903369
UTR: 138710482666
Withdrawal: ₹100,000
Received: ₹74,000
Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

I am requesting AskGamblers’ help in getting the outstanding ₹26,000 resolved, either credited to my bank account or returned to my Dafabet wallet if the bank credit cannot be confirmed.

78h left

₹26,000

Delaying veriifcation and withdrawal since 7 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

79h left

₹1,800

Dafabet Casino 100000 INR withdrawal not credited since 14092026 Despite Being Marked as Successful

Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.

I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.

Resolved

₹100,000

Withdrawal successful but amount not credited

Dear team

My username Shivam00086

transaction id 528949535

I made a withdrawal of Rs 10000 on 13/09/2026, but the money has still not been credited to my account.

I am attaching my statement for the last three months up to today.

It is showing as successful, and you have given a UTR, but I am sure that the UTR is for a failed transaction because my Airtel Payments Bank account was put under UPI restrictions.

Please look into this matter and reverse the amount to my Dafabet wallet.

Resolved

₹10,000

Email change in account delayed by 10 days

Dear AskGamblers Team,

I have lost access to my old email account and wanted to change email id in my acount. I contacted dafabet 10 days ago and completed the verification and documentation process n accordance with Dafabet’s guidelines. But it's been 10 days they are still verifying and not updating the email id. The delay is unreasonable and has prevented me from accessing my account and funds.

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and help me to update my email id without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

82h left

Verification took more then 10 days and still pending

Dear AskGamblers,

Documents were requested by Dafabet to process my withdrawals.

I have already provided my documents on 10th of September, and it's still pending.

I have followed up multiple times with the Dafabet support team and have not heard.

Some of the chat screenshots with the support team to this email.

Kindly please intervene and help me withdraw my stuck amount of 2,22,000 INR.

86h left

₹222,000

Withdrawal not received even after ac being fully verified

Hi my acc is fully verified and everything is fine but still am not able to receive any of my withdrawals, I am waiting since 25 august. They keep declining my withdrawal without any reason and even the latest withdrawals made on 10 th september got declined on 17 th sep which was the last date.

And if ask on chat or email they say its under review, it took so long time. I have 7 pending withdrawal and received not even a one.

My username is DILESH02 and email address registered is < email removed >.

I will attach all proofs also. Pls help me resolve this case as soon as possible.

90h left

₹451,570