Complaint #2096 Dafabet Casino

Withdrawal amount not credited since More than 5 months

By chvamsi007

5 months ago

I am writing this complaint to formally report an unresolved withdrawal issue with Dafabet Casino, which has been pending for an unreasonably long time without any satisfactory resolution.
On 13-08-2025 at 11:44:29 PM, I placed a withdrawal request for INR 100,000.00 from my Dafabet Casino account. The transaction ID for this withdrawal is 456994898. The withdrawal was marked as processed/approved from Dafabet’s side; however, the amount has not been credited to my bank account till date.
Since the withdrawal date, I have contacted Dafabet Casino’s customer support multiple times through live chat and email to seek clarification and resolution. Unfortunately, I have received only generic responses such as “please wait,” “it is under review,” or “our team is checking,” without any concrete explanation, timeline, or proof of payment being provided. Despite repeated follow-ups, the issue remains unresolved.
I have ensured that all my account details, including KYC verification and bank information, are accurate and fully verified. There are no pending verification requests or policy violations communicated to me that would justify such a prolonged delay. As a player, I have fully complied with Dafabet Casino’s terms and conditions, and I expect the same level of transparency and professionalism from the operator.
Holding a significant amount like INR 100,000.00 without proper communication or resolution is unacceptable and causes financial stress and loss of trust. If there was any issue with the transaction, Dafabet Casino should have either reprocessed the payment or provided official proof of transfer (such as bank reference number, UTR, or payment confirmation). To date, none of this has been shared with me.
I am raising this complaint through AskGamblers to seek fair mediation and assistance in recovering my rightful funds. I request AskGamblers to investigate this matter and urge Dafabet Casino to either credit the pending withdrawal immediately or provide a clear, verifiable explanation with supporting evidence.
I am ready to provide all necessary screenshots, transaction history, and communication records to support my claim. I sincerely hope this issue can be resolved promptly and professionally through AskGamblers’ intervention.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

chvamsi007

4 months ago

Yes, Thanks

I have also deposit concerns which are not resolved at all

Amounting above 1 lakh

I have attached payment screenshots for all deposits in cashier page

Deposit Transaction ID's

481860743

480782601

479868825

478817891

478813787

478342120

478179293

478002393

477362773

454394580 - Amount 5000, Transaction date 01-08-2025 5:30:17 PM

Dafabet Casino

• Representative

4 months ago

Dear valued customer,

We can confirm that your withdrawals have been credited back to your gaming account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

chvamsi007

4 months ago

Dear Dafabet Team,

This response is once again generic and does not address the actual issue.

You have been stating “we are in the process of addressing your inquiry” for over six months. Repeating the same message without any concrete progress, explanation, or timeline is not a resolution.

To be very clear:

- The withdrawal of INR 100,000 was requested on 13-Aug-2025 with transaction details

transaction ID: 456994834, made on 13-08-2025 11:44:06 PM for INR 100000.00

- All documents and clarifications (including IFSC explanation) have already been provided
- There is no discrepancy in my bank details
- I have been a Dafabet customer for 3–4 years

A delay of six months cannot be justified under any circumstance. This situation has caused me severe mental stress, financial difficulty, and emotional distress.

At this point, I formally request one of the following actions immediately:

1. Process the withdrawal without further delay, or
2. Credit the full amount back to my Dafabet wallet, or
3. Provide a clear, written timeline with a specific resolution date

Anything less than this will only confirm continued stalling.

I am requesting AskGamblers’ firm intervention, as Dafabet has repeatedly failed to provide a meaningful update or resolution despite prolonged waiting.

Please understand that my patience has already been exhausted. I expect a final, actionable response, not another automated apology.

Regards,
Vamsi

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

95h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

95h left

₹553,000

Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

94h left

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

70h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

75h left

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Dafabet multiple deposits not credited why

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

75h left

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Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

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Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000

Amount deducted but not reflected in dafabet wallet

Hi Team,

Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

Please Help me

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Deposit failed amount 1600

I am make deposit via upi method has failed. I am contacting customer care, but he is not help me, only give the same reply daily wait 15 min. I have already sent payment proof via mail and upload in history page. One withdrawal was not received in bank account .

Deposit Transaction id - 514699339

Amount - 1600 inr

Status - failed

Also check withdrawal concern status successful but amount has not been received

Withdrawal transaction id - 514608701

Amount - 6700

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