Complaint #2096 Dafabet Casino

Withdrawal amount not credited since More than 5 months

By chvamsi007

7 months ago

I am writing this complaint to formally report an unresolved withdrawal issue with Dafabet Casino, which has been pending for an unreasonably long time without any satisfactory resolution.
On 13-08-2025 at 11:44:29 PM, I placed a withdrawal request for INR 100,000.00 from my Dafabet Casino account. The transaction ID for this withdrawal is 456994898. The withdrawal was marked as processed/approved from Dafabet’s side; however, the amount has not been credited to my bank account till date.
Since the withdrawal date, I have contacted Dafabet Casino’s customer support multiple times through live chat and email to seek clarification and resolution. Unfortunately, I have received only generic responses such as “please wait,” “it is under review,” or “our team is checking,” without any concrete explanation, timeline, or proof of payment being provided. Despite repeated follow-ups, the issue remains unresolved.
I have ensured that all my account details, including KYC verification and bank information, are accurate and fully verified. There are no pending verification requests or policy violations communicated to me that would justify such a prolonged delay. As a player, I have fully complied with Dafabet Casino’s terms and conditions, and I expect the same level of transparency and professionalism from the operator.
Holding a significant amount like INR 100,000.00 without proper communication or resolution is unacceptable and causes financial stress and loss of trust. If there was any issue with the transaction, Dafabet Casino should have either reprocessed the payment or provided official proof of transfer (such as bank reference number, UTR, or payment confirmation). To date, none of this has been shared with me.
I am raising this complaint through AskGamblers to seek fair mediation and assistance in recovering my rightful funds. I request AskGamblers to investigate this matter and urge Dafabet Casino to either credit the pending withdrawal immediately or provide a clear, verifiable explanation with supporting evidence.
I am ready to provide all necessary screenshots, transaction history, and communication records to support my claim. I sincerely hope this issue can be resolved promptly and professionally through AskGamblers’ intervention.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

chvamsi007

7 months ago

Yes, Thanks

I have also deposit concerns which are not resolved at all

Amounting above 1 lakh

I have attached payment screenshots for all deposits in cashier page

Deposit Transaction ID's

481860743

480782601

479868825

478817891

478813787

478342120

478179293

478002393

477362773

454394580 - Amount 5000, Transaction date 01-08-2025 5:30:17 PM

Dafabet Casino

• Representative

7 months ago

Dear valued customer,

We can confirm that your withdrawals have been credited back to your gaming account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

chvamsi007

7 months ago

Dear Dafabet Team,

This response is once again generic and does not address the actual issue.

You have been stating “we are in the process of addressing your inquiry” for over six months. Repeating the same message without any concrete progress, explanation, or timeline is not a resolution.

To be very clear:

- The withdrawal of INR 100,000 was requested on 13-Aug-2025 with transaction details

transaction ID: 456994834, made on 13-08-2025 11:44:06 PM for INR 100000.00

- All documents and clarifications (including IFSC explanation) have already been provided
- There is no discrepancy in my bank details
- I have been a Dafabet customer for 3–4 years

A delay of six months cannot be justified under any circumstance. This situation has caused me severe mental stress, financial difficulty, and emotional distress.

At this point, I formally request one of the following actions immediately:

1. Process the withdrawal without further delay, or
2. Credit the full amount back to my Dafabet wallet, or
3. Provide a clear, written timeline with a specific resolution date

Anything less than this will only confirm continued stalling.

I am requesting AskGamblers’ firm intervention, as Dafabet has repeatedly failed to provide a meaningful update or resolution despite prolonged waiting.

Please understand that my patience has already been exhausted. I expect a final, actionable response, not another automated apology.

Regards,
Vamsi

Dafabet Casino Complaint Stats

Resolved 1415 / 1479

Avg. Amount $1,101

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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Deposits pending for 9 months amounts not credited to wallet

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Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

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UTR: 392250164422

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UTR: 394056831202

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Transaction Date: 20/02/2026 03:19:43 PM

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Status: Failed

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UTR: 512326915805

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

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From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

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I ask for help with withdrawing my funds.
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Withdrawal showing successfull since 5 days but bank account not credited

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Username: Harinandhan123

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Transaction ID: 524917527

Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

Transaction ID 1: 524917478 (Successfully credited)

Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

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hi,

I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >

PENDING WITHDRAWALS:

TRANSACTION ID: 525047984

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Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======

TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

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My Dafabet username is < username removed >, and my current balance is INR 108,679.99.

I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.

What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.

I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.

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I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.

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