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Withdrawal amount not credited


3 weeks ago
I have a withdrawal issue with dafabet.

The withdrawal of INR 34,000 happened via a split payment of INR 8000, INR 8000, INR 6000 and INR 12,000.

But INR 12,000 has never came to the bank. I have checked with my bank with the UTR number provided by dafabet but bank has informed that the payment has not received.

I have escalated this to dafabet team and they have informed to share the bank statement which I have shared thrice to them but no response after that.

Kindly help with the solution.
Disputed Casino Dafabet Casino
Amount ₹12000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear @Dafabet team,

Thanks for crediting 12,000 withdrawal issue amount back to my wallet and helping to resolve the issue which was pending since 27th July.

Can you also please help to close the Deposit issue pertaining to INR 14,000 with transaction ID 523638747 (duplicate to transaction ID 527020282) at the earliest possible
User name
Dear Valued Customer,

Regarding your withdrawal with transaction ID 522942259 please be informed that the amount has been credited back to your DafaSports account.

We are currently looking into your case with transaction ID 523638747 (duplicate to transaction ID 527020282) and will follow up with you as soon as possible. We appreciate your patience.

Thank you for your continued patience and cooperation.

Regards,
Dafabet
User name loyalty-level-1
Dear @Dafabet team,

Thanks for crediting 12,000 withdrawal issue amount back to my wallet and helping to resolve the issue which was pending since 27th July.

Can you also please help to close the Deposit issue pertaining to INR 14,000 with transaction ID 523638747 (duplicate to transaction ID 527020282) at the earliest possible.

Thanks

Dafabet Casino Complaint Stats

Resolved 1468 / 1542
Avg. Amount $1,111
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 865 out of 906 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawals Blocked Due to Unresolved Document Verification

I am submitting this complaint regarding the prolonged delay in verifying my documents, which has resulted in my withdrawals being blocked.


I submitted all the requested documents for verification 30 days ago, but I have still not received any proper response or resolution from the casino’s document verification team.


Whenever I contact customer support, I only receive the same copied-and-pasted response telling me to upload the documents again. I have followed their instructions multiple times and have submitted and sent all the required documents to the email addresses provided by their support team. Despite this, my verification remains unresolved and my withdrawals are still blocked.


It has now been 30 days, which is an unreasonable amount of time to wait without receiving a clear explanation or meaningful update. I have cooperated fully with the verification process and provided all the documents and proofs requested from me.


I am attaching/submitting all relevant evidence to this complaint, including my communications and proof of document submission.


I respectfully request the AskGamblers team to review my case and assist me in resolving this issue as soon as possible. I would appreciate your help in contacting the casino and requesting that they properly review my documents, complete the verification process, and restore my ability to withdraw my funds.


I am submitting my documents here also please check and verify.


  • Username: < username removed >
  • Registered email: < email removed >


Thank you for your assistance. I sincerely hope this matter can be resolved promptly.

Status solved Resolved
₹57,274
My withdrawal of 15000 not credited to my bank since September 5th

Dear AskGamblers and Dafabet,

Please help me


My dafabet user name is < username removed >

​I am submitting this complaint regarding my withdrawal amount not being credited to my bank account.


On 5th september 2026, I placed two separate withdrawal requests amount of ₹35000 and ₹15000.


​Transaction ID 1: 528026347 Amount(35000), successfully credited. I have received split amount of ₹15000+₹8000+₹12000 respectively.


​Transaction ID 2: 528026402 Amount(15000) (Status marked as Successful but funds never reached my bank account)


​Although the system marks Transaction 528026402 as "Successful," the funds have not been credited to my bank account. As of today (19th September), it has been 14 calendar days (and 9 full working days excluding the weekend), exceeding Dafabet's processing timeline.


I have reached out to customer support multiple times, but I keep getting generic automated response like follow-up has been made with our payment provide for confirmation or proof of transfer (such as a valid UTR number for bank tracing).


It has already been 15 days; how many more days do I have to wait, sir.


​I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹15,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.


​I have my bank statements ready to prove that the funds for Transaction 528026402 were never received.


I hope to get this resolved as soon as possible.

Chart Pointer
91h left
₹15,000