Complaint #1815 Dafabet Casino

Withdrawal 5000 INR marked as successful but not credited in the bank account

By Yaswanth V.

1 year ago

Dear AskGamblers Team,

I made a withdrawal request from my Dafabet account on 01/10/2025 for an amount of ₹5,000. The transaction ID is 467110707.

According to Dafabet, the withdrawal has been marked as successful, but the amount has not been credited to my bank account yet. I have checked with my bank, and there is no record of this transaction being received.

I have already waited for sufficient time, but the issue remains unresolved. I request your assistance in investigating this matter and ensuring that Dafabet either credits the withdrawal amount to my account or provides the UTR number to trace the payment.

Thank you for your support.

Details:

Transaction ID: 467110707

Amount: ₹5,000

Date: 01/10/2025

Status on Dafabet: Successful

Status in Bank: Not Credited

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹5000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

After addional checks, it is now obvious that the player submitted copied complaint same issue related, with exact same details Dafabet Casino - Withdrawal marked as successful but not credited in the bank account 5000 INR, . Therefore, we have no other choice but to Reject the complaint.

In addition, the user's AG account will be banned for not using the AGCCS in good faith.

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Payment delayed for verification delay

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

On their request, I provided the following documents for KYC verification:

PAN card with a holding selfie

Despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines, the status remains pending, and I am recieveing unrelevant bot replies from their support email.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,12,000.

please help. Thank you for your support.

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I would like to inform you that my account verification has been pending for over 15 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

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I have repeatedly contacted their live chat support team, but my issue remains unresolved. Instead of providing a proper response or solution, I keep receiving generic, pre-written messages from their bots.

I have also contacted their email support team and sent emails regarding this issue. However, I have received only irrelevant automated responses, with no proper explanation or resolution from their side.

This situation has caused me significant stress and anxiety because my funds remain inaccessible, and I have no clear information about when my withdrawal facility will be restored.

The total amount of my funds currently stuck in my Dafabet account is ₹1,80,000

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Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
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Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

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- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

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2. Verifiable proof of the actual payment status and transfer details.
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Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

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Resolved