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Withdraw not credited


1 year ago

I placed a withdrawal of INR79,000 but I didn't receive my withdrawal yet from Dafabet. This is my transaction ID #413232045. I will submit the Bank statement or whatever the proofs that you need. It's been two months and customer support in dafabet is telling me that I'll receive it shortly. I'm tired of contacting them. So, Please solve my issue and credit my amount as soon as possible.

Disputed Casino Dafabet Casino
Amount ₹79000

Discussion

User name loyalty-level-2
I already contacted the local bank and they said they didn't found any credit transaction of 29000 or 35000 in my account. What to do now ?
User name
Dear customer,

Kindly be advised that from our side the transaction has been successfully processed. Please reach your local bank in regards to this matter.
For more information, don't hesitate to reach our CS team.


Thanks,
Dafabet
User name loyalty-level-2
I received the UTR which is sent by your customer support. I checked with my bank. You mentioned that you have over paid. Paid 35000 instead of 29000. I verified with my Bank. I didn't receive any of those amounts. Those refers - 35000 and 29000. Please check and credit the amount
User name
Dear valued customer,

We looked into these transactions and the UTR numbers will send to you from our Customer Support.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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