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Withdraw not credited


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By Sujith3131
1 year ago

I placed a withdrawal of INR79,000 but I didn't receive my withdrawal yet from Dafabet. This is my transaction ID #413232045. I will submit the Bank statement or whatever the proofs that you need. It's been two months and customer support in dafabet is telling me that I'll receive it shortly. I'm tired of contacting them. So, Please solve my issue and credit my amount as soon as possible.

Disputed Casino Dafabet Casino
Amount ₹79000

Discussion

User name loyalty-level-2
I already contacted the local bank and they said they didn't found any credit transaction of 29000 or 35000 in my account. What to do now ?
User name
Dear customer,

Kindly be advised that from our side the transaction has been successfully processed. Please reach your local bank in regards to this matter.
For more information, don't hesitate to reach our CS team.


Thanks,
Dafabet
User name loyalty-level-2
I received the UTR which is sent by your customer support. I checked with my bank. You mentioned that you have over paid. Paid 35000 instead of 29000. I verified with my Bank. I didn't receive any of those amounts. Those refers - 35000 and 29000. Please check and credit the amount
User name
Dear valued customer,

We looked into these transactions and the UTR numbers will send to you from our Customer Support.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1478 / 1553
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000