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Winning bet voided and withdrawal declined


Casino: Dafabet

Username: KJAATINR11

Date of Incident: 27 July 2025


Dear AskGamblers Team,


I am filing this complaint regarding a serious issue with Dafabet, where they have:

1. Voided a legitimately won bet of ₹3,72,000 without providing any justification, despite the outcome being marked as “WINNER” in the bet slip.

2. Declined my withdrawal request of ₹7,00,000, even though I have completed full KYC and complied with all terms.

3. Deducted nearly ₹4,30,000 from my balance after I made a fresh deposit, without any active betting or wagering.


📌 Details:

• Winning Bet (Voided):

• Bet ID: 2729303484

• Match: West Indies vs Australia

• Bet: Over 109.5 @ 1.89

• Stake: ₹3,72,000

• Result: “WINNER” but marked void without reason

• Declined Withdrawals:

• ₹7,00,000 (Transaction ID: 453456952)

• ₹3,78,134 (Transaction ID: 453458139)

• Deposits Made on 27 July 2025:

• ₹4,34,638.44 (Txn ID: 453451951)

• ₹3,63,481.06 (Txn ID: 453455107)

Both were marked “Successful”, yet balance dropped without reason.


📸 Attached Proof:


I am attaching screenshots of:

• Betslip (won but voided)

• Deposit records

• Withdrawal decline status



🙏 My Request:

1. Credit back the ₹3.72L winning amount of the voided bet

2. Explain the ₹4.3L balance deduction post-deposit

3. Process my pending withdrawal or provide proper justification


This has been deeply frustrating and appears to violate player fairness policies. I request AskGamblers to intervene and help resolve this issue.


Thank you in advance.


Regards,

KJAATINR11

(DOB: removed)

India

Disputed Casino Dafabet Casino
Amount ₹2248250

Discussion

User name

Dear @Kjaatinr11,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that the issue you raised was already addressed and resolved through our email communication with you. Should you require further clarification or encounter any related concerns, please don’t hesitate to reach out to us directly.

Thanks,
Dafabet.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear @Kjaatinr11,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
92h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288