Mark all as read

Settings

Notifications
Casino Complaints

Verified Account but Withdrawal Declined


2 months ago

I am filing this complaint against Dafabet regarding the repeated rejection of my withdrawal requests without any explanation.

My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

Disputed Casino Dafabet Casino
Amount ₹65000

Discussion

User name

Dear @2003samirxx,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that your withdrawal has been completed.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Dear sir I places fresh withdrawal request amount 65538 inr kindly process it now
User name
Dear Valued Customer,

Thank you for your patience.

We kindly request that you submit a new withdrawal request at your earliest convenience so that our team can process it promptly.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
58h left
$1,068