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Verification takes forever and wont withdraw my money


2 months ago
Hello, dear Askgamblers team. I'm asking you to help me get my money 170,159.40 BDT. Dafabet is holding my money and won't let me withdraw it. On March 30th, at Dafabet's request, I sent a photo of my ID. They promised verification would take 12 hours, but it took several days. Then, on April 1st, they asked for a selfie with my ID, which I sent. They asked me to send another one by email on April 2nd, which I sent. Then there was a request to send it in my personal account, which I also sent. I complied with all their requirements. All the photos are clear, and all the data is legible. However, Dafabet canceled my withdrawal request and again sent them a request to send them a photo. I ask Dafabet to respond and allow me to withdraw my money.
Disputed Casino Dafabet Casino
Amount ৳170159.4

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Askgamblers team, thanks for your help. My withdrawal is approved! Dafabet team, thanks for quickly solving my problem!
User name loyalty-level-1
Dear Dafabet team, please approve my withdrawal request.
User name

Dear @LDcomp,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (250)

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