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Verification of my account and release of withdrawals


2 months ago
I have 4 withdrawals pending with the following ids and amount

523943608 for 1900 PKR

523953023 for 1300 PKR

523967370 for 900 PKR

523974157 for 1000 PKR

I contacted live chat and was asked to submit in documents section a selfie with holding National ID (front and back).
I visited documents section but the documents section says "No action is required at the moment. We will contact you via SMS/Email if we need any information from you"
Consequently I informed the the helpline on chat and he said that send it to suppor­t.i­nr@­daf­abe­t.com and subsequently I sent them the documents via email. I got a response back from them that the documents are not accepted via email and I have to submit it in documents section. But the documents section still shows that no action is rrequired. So the question is where do i submit my ID in order to verify my account and release of withdrawals..

Therefore, I am submitting my selfie with ID here along with the proof that the documents section is closed and says no action required and I request Askgamblers to invtervene and help me to verify my account and release of my 4 withdrawals amounting to in total of 5100 PKR.

Thank you
Disputed Casino Dafabet Casino
Amount ₨5100

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
My query is resolved. This post may be marked as resolved.

Thank you
User name loyalty-level-1
My account got verified on 1st August 2026 and now again my withdrawals are pending for a long time. I contacted helpine chat serveral times and I am getting the same generic responses. (Screenshots attached) The following transaction IDs with total amount of 24400 PKR needs to be processed immediately please.

524580116 , 524580490 , 524582440 , 524583296 , 524583564 , 524584074 , 524599162.

I kindly request to release my withdrawals without any further delay, please.
Screenshot_20260804_071912_Chrome.jpg Screenshot_20260804_071919_Chrome.jpg Screenshot_20260804_071928_Chrome.jpg
User name loyalty-level-1
Same generic response. Apart from wait what else can be done. I hope it gets done at the earliest.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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58h left
$1,068