Complaint #3153 Dafabet Casino

verification delayed since July 16

By Rahul dev K.

4 weeks ago

I have been trying to complete my account verification and withdraw my funds since July 16, 2026.

When I made my first withdrawal attempt on July 16, I was asked to complete verification. I submitted the requested documents, including the front and back of my ID and a selfie with my ID.

Despite submitting everything requested, my verification remained pending until August 1 and my withdrawal attempts were declined. I was then asked to provide additional verification documents. I complied again and submitted the front and back of my Aadhaar card together with the requested selfie.

After waiting another 6–7 days, the verification was still not completed and I was asked for the same documents again. I have repeatedly complied with the verification requests, but the process keeps restarting instead of being completed.

Dafabet's notification states that document review and validation may take up to 72 hours. However, I have been trying to complete this verification since July 16, and today is August 7. More than three weeks have passed since the process started.

My transaction history also shows several declined withdrawal attempts during this period. My current balance is INR 104,200, and I am unable to successfully withdraw my funds because the verification process remains unresolved.

I am fully willing to complete any legitimate verification requirement, but I have already submitted the requested documents multiple times. I would like Dafabet to complete the verification without further unnecessary delays and allow me to withdraw my funds.

I have attached screenshots showing my withdrawal history, the "Documents under review" status, and Dafabet's notification stating that document review may take up to 72 hours.

Disputed Casino Dafabet Casino

Reason Verification issues

Amount ₹104200

Discussion

AskGamblers

• Support Team

3 weeks ago

Dear @Devrahul6,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

3 weeks ago

Dear Valued Customer,

Please note that your withdrawal documents have already been received and approved.

Thank you for your patience.

Regards,
Dafabet

Devrahul6

• India

3 weeks ago

Dear Dafabet,

Thank you for the update and for confirming that you have followed up with your Security Team.

However, my verification has already been pending for a very long time, and I have been unable to access my INR 104,200 balance throughout this period. I have fully cooperated with all verification requirements and submitted the requested documents.

I understand that there may be a high volume of requests, but after such a prolonged delay, I respectfully ask that my case now be prioritized and resolved rather than remaining under review indefinitely.

Please complete the verification as soon as possible, or let me know specifically if anything further is required from my side.

I look forward to a concrete update and resolution.

Thank you.

Dafabet Casino

• Representative

3 weeks ago

Dear Customer,

We have located your account and we apologize for the delay and inconvenience caused. Kindly note that the verification of your documents may take some time due to the high volume of requests currently being processed.

However, we have made a follow-up with our security team to confirm the status of your documents. We will provide you with an update as soon as one becomes available.

Thank you,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1451 / 1517

Avg. Amount $1,121

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01

I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.

My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.

I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”

Despite completing verification, the withdrawal problem has not been resolved.

On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:

Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined

Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.

I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.

At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.

I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.

I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.

I am attaching supporting evidence showing:

My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

94h left

₹85,930

Withdrawal not credited 8000

Dear Support Team,

I am writing to raise a complaint regarding a withdrawal transaction where the amount has not been credited to my bank account.

Transaction Details:

Transaction ID: 527365615
Transaction Date: 30/08/2026, 03:00:37 PM
Transaction Amount: ₹8,000.00
Status: Successful
UTR Number: 948521025896
Transaction Type: Withdrawal
From: Common Wallet
To: Local Bank Transfer

Although the transaction status shows Successful, the amount of ₹8,000 has not been credited to my bank account.

Please investigate this transaction using the above UTR number and arrange for the amount to be credited at the earliest. Kindly also provide an update on the status and resolution of my complaint.

Pw of attachment: < password removed >

Thank you.

94h left

₹8,000

Verification pending for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,52,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

85h left

₹152,000

Withdrawal of INR 40000 has not been credited for a long time

Hi @dafabet team

I withdrew Rs 40000 on 18th August.

The withdrawal was successfully processed but has not been credited to my bank account.

17 working days have already passed, but the amount has still not been credited to my bank account.

Please check with the payment partners and please credit the amount to my bank account.

Transaction ID in Dafabet: 526211119

95h left

₹40,000

Deposit not credited

Dear AskGamblers Team,

I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.

I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

Amount: 288 USDT
Network: TRON
Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
Status: Successful / Confirmed
Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.

I have attached screenshots showing:

The Dafabet deposit marked as Pending.
My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.

I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

21h left

$288

Deposit amount not credited my dafa account 8 days over still not received

Sir I deposited 20001 rupees. I still have not received my Dafabet account. Please clear the issue. I have clear screenshot also. I chatted with customer support team but no use and send mail also but still not received my money. I deposited the amount 24 August 8 days over still have not received my money. I uploaded the screenshot on the cashier page also. Please clear payment issue. Thank you

19h left

₹20,001

Withdrawal amount not credited

I have a withdrawal issue with dafabet.

The withdrawal of INR 34,000 happened via a split payment of INR 8000, INR 8000, INR 6000 and INR 12,000.

But INR 12,000 has never came to the bank. I have checked with my bank with the UTR number provided by dafabet but bank has informed that the payment has not received.

I have escalated this to dafabet team and they have informed to share the bank statement which I have shared thrice to them but no response after that.

Kindly help with the solution.

Resolved

₹12,000

Deposit not credited since January 10th 16500 INR

I am submitting this complaint regarding a 16500 INR deposit made to my Dafabet account on 10 January 2026.

The amount was successfully debited from my payment account, but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support regarding this issue and have provided the relevant transaction details and payment proof.

Dafabet has not credited the amount to my wallet, and I am requesting that the payment be properly investigated by their payment and finance team.

I am requesting that Dafabet trace this transaction and either credit the 16500 INR to my Dafabet wallet or return the money to the original payment source.

I can provide proof of the successful transaction and any relevant correspondence with Dafabet.

I have already waited for several months, and I am requesting assistance in getting this matter resolved.

Username - kunalchoundiye

Date of birth - <removed>

UTR - 601081229653

Transaction ID - 485042728

Transaction Date - 10-01-2026

Transaction Time - 05-08-19 PM

Deposit Amount - INR 16500

Payment Method- Jupay UPI

Receiver UPI Name- Dhinesh Babu

Receiver UPI ID- 8925239405-u77c@ybl

Resolved

₹16,500

Deposit not credited 21000 INR since January 6th

I am submitting this complaint regarding a 21000 INR deposit made to my Dafabet account on 6 January 2026.

The amount was successfully debited from my bank account but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support multiple times regarding this issue. I have also contacted them by email and provided the relevant transaction details and payment proof.

Dafabet keeps telling me that the amount is under validation and that I should wait. They have stated that once the validation is completed, the amount will automatically be credited to my wallet.

The deposit was made on 6 January 2026, and it has now been nearly eight months without the money being credited or a clear explanation of why the validation is still pending.

I am requesting that Dafabet investigate this payment with their payment and finance team and either credit the 21000 INR to my Dafabet wallet or return the money to the original payment source.

I have already waited for several months and I am requesting assistance in getting this matter resolved.

Ticket - 777236

Username-meanuuu

Transaction ID: 484212656

Transaction Date: 06-01-2026

Transaction Time: 10-02-03-PM

Deposit amount: INR 21000

Payment to HTPay Banking

Payment sent via UPI (Paytm)

Receiver UPI ID: ppqr01mjchjm@iob

Receiver Name: Anuj Lodwal

UTR: 696932146428