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USDT deposit successfully sent but not credited


2 months ago

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

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Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTv­F9i­8EA­Fax­5wC­HJD­hsw­MqR­pmnJs5c

Transaction Hash (TXID): 4f8700­72c­07d­c5c­ad7­141­9ed­c7a­545­684­7de­6f3­a5f­283­8fe­661­52a­a7a­bad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear @Zahquiqui,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name

Dear @Zahquiqui,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to inform you that your deposit (Transaction ID 523538443) has been successfully completed, and the funds have been credited to your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068