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Urgent request account closure and pending withdrawal of 39000


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By Nathu92
1 year ago

Customer Support Team, askgamblers & Dafabet

Dear Sir/Madam,

I am < name removed >, and I am writing to bring to your attention a serious issue regarding my Dafabet account (Username: < removed and sent to the casino ).

Issue Summary:

My account was closed without any prior notice or clear reason.

I requested the reopening of the account, but the management refused.

I was later informed that I could withdraw my remaining balance of ₹39,000 through a manual withdrawal process.

I submitted all required documents and banking details, yet I have not received the funds to date.

Initially, my withdrawal request was declined. Then I was told the manual process was underway, but months have passed with no resolution.

I respectfully request that:

1. Either my account is reopened so I can process the withdrawal myself,

2. Or the amount of ₹39,000 is transferred to my bank account via the manual withdrawal process as promised.


Bank Account Details:

< removed due to being sensive data >

I have already submitted a copy of my ID that clearly shows my name, date of birth, photograph, and signature.

I kindly request that my hard-earned money be returned without further delay. If this issue is not resolved promptly, I will have no choice but to file a formal complaint with the Consumer Forum.

Sincerely,

< personal info removed >

Disputed Casino Dafabet Casino
Amount ₹39000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Many thanks to askgamblers &Dafa Bet team for solving my problem promptly now you can close it
User name
Dear valued customer,

Your account has already been verified and the withdrawal has gone through on our end.
The funds would be credited to your account the next business days.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
If you ask me to send documents again or to some other email address, I will cooperate with you completely and you will check and parroses my pending withdrawal request.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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