Complaint #3124 Dafabet Casino

Urgent complaint deposit pending

By Sohag A.

1 day ago

Dear Support Team,

I am writing to file a formal complaint regarding my deposit, which has remained pending for more than three (3) days without any resolution or response from your support team.

Transaction Details:

Dafabet Username: < removed and sent to the casino >

Deposit Amount: BDT 5,000

Dafabet Transaction ID: 523902222

Transaction Date & Time: 29 July 2026, 09:01 PM

Payment Method: bKash (RupiLink Digital bKash)

bKash Transaction ID: DGT5U002WH

The payment was successfully completed from my bKash account, and the amount has already been deducted. However, the deposit in my Dafabet account is still showing as "Pending", and my account has not been credited.

I have already:

Submitted a follow-up request.

Contacted your support through email and live chat.

Waited for more than 3 days.

Unfortunately, I have received no reply or assistance from your support team.

I have attached:

Screenshot of the successful bKash transaction.

Screenshot showing the Dafabet deposit status as Pending.

I kindly request you to investigate this issue immediately and either:

Credit BDT 5,000 to my Dafabet account, or

Refund the full amount to my original payment method.

If this issue is not resolved promptly, I will be forced to escalate my complaint to independent gambling dispute resolution services and the relevant licensing and regulatory authorities.

I expect your prompt response and immediate resolution.

Sincerely,

Dafabet Username:< removed and sent to the casino >

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ৳5000

Discussion

76 hours left for Dafabet Casino to respond.

Mugdho

• Asia/Pacific Region

19 hours ago

Thank you for your reply.
Unfortunately, I still have not received any solution, and it has now been 7 days since my deposit was made.
Every time I contact your support team, I receive the same response: "we have sped up the process" or "we are working on it." However, no one has explained why this verification is taking so long or provided any estimated timeframe for resolution.
I have fully cooperated by submitting all requested payment proof on the first day. Despite this, my deposit remains pending, and I have received no meaningful update.
In addition, I now appear to be receiving only automatic responses from your local support email (please see the attached screenshot). Because of this, I am concerned that I can no longer communicate with the support team or receive a proper response.
I respectfully ask Dafabet to provide:
A clear explanation for the delay.
A realistic timeframe for resolving my case.
Immediate credit of my BDT 5,000 deposit, or a full refund if the deposit cannot be completed.
I simply want my issue resolved. After 7 days, repeated template responses without a solution are not acceptable.

Dafabet Casino

• Representative

22 hours ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1379 / 1443

Avg. Amount $1,100

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Complaint Status

76h left

৳5,000

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Dafabet Casino Complaints

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Verification Portal Error Blocking INR 374261 Withdrawal

Dear AskGamblers Team,
I would like to update my complaint regarding my unresolved withdrawals at Dafabet.
My withdrawal requests have been pending since 28 July 2026, and despite repeated follow-ups, my funds have still not been released.
Pending Withdrawals:
Transaction ID: 523724464 – INR 371,316
Transaction ID: 523724473 – INR 2,945
Total Pending Amount: INR 374,261
On 31 July 2026, I used Dafabet's Follow Up option for my withdrawal. The only response I received was an automated email stating that my request had been received and was under review. Unfortunately, no actual progress has been made, no timeframe has been provided, and my withdrawals remain pending.
Dafabet also requires document verification. I attempted to upload my verification documents through their website multiple times, but every attempt failed with the following error:
"Something went wrong. Please try again later."
This clearly indicates a technical issue on Dafabet's side, preventing me from completing the verification process through their portal.
To ensure there is no delay from my side, I have now manually submitted all requested verification documents by email to Dafabet's Payments and Documents teams. I also attached screenshots of:
The website upload error.
Both pending withdrawal transactions.
The automated follow-up email confirming that my request is under review.
I have fully cooperated with every request made by Dafabet. At this stage, the only obstacles preventing payment appear to be Dafabet's internal review process and the technical failure of their verification portal.
I respectfully request AskGamblers to intervene once again and ask Dafabet to:
Confirm receipt and acceptance of my manually submitted verification documents.
Complete my verification without requiring the broken upload portal.
Explain the reason for the continued delay.
Release my pending withdrawals of INR 374,261 immediately.
I appreciate AskGamblers' assistance and hope this matter can now be resolved fairly and without further unnecessary delays. Thank you.

69h left

₹374,261

Withdrawal Error Code 310 Unable to Submit Withdrawal Request Despite Verified Account

Hello AskGamblers,

I am having a withdrawal issue with my Dafabet account.

My account is fully verified, and all my documents have been approved. However, whenever I try to make a withdrawal, I get this error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this, I am unable to submit my withdrawal request.

I have contacted Dafabet Live Chat many times, but I only receive generic replies, and my issue has not been resolved.

I have attached screenshots showing my verified account and the Withdrawal Error Code 310.

Please help me investigate this issue and ask Dafabet to fix it so I can withdraw my funds.

Also, for privacy reasons, please hide or remove my Dafabet User ID from the public complaint page if it is visible.

Thank you.

68h left

₹1,000

Verification of my account and release of withdrawals

I have 4 withdrawals pending with the following ids and amount

523943608 for 1900 PKR

523953023 for 1300 PKR

523967370 for 900 PKR

523974157 for 1000 PKR

I contacted live chat and was asked to submit in documents section a selfie with holding National ID (front and back).
I visited documents section but the documents section says "No action is required at the moment. We will contact you via SMS/Email if we need any information from you"
Consequently I informed the the helpline on chat and he said that send it to [email protected] and subsequently I sent them the documents via email. I got a response back from them that the documents are not accepted via email and I have to submit it in documents section. But the documents section still shows that no action is rrequired. So the question is where do i submit my ID in order to verify my account and release of withdrawals..

Therefore, I am submitting my selfie with ID here along with the proof that the documents section is closed and says no action required and I request Askgamblers to invtervene and help me to verify my account and release of my 4 withdrawals amounting to in total of 5100 PKR.

Thank you

Resolved

₨5,100

Withdrawal 85000 INR shows success but not credited to bank account

Hello Sir/Madam,

I made a few withdrawals last week; all of them were successful except one for 85,000 on 20/07/2026 02:55:40 PM IST. In dafa withdrawals are successful but not yet credited to my account. I have contacted live support but could not get much help.

I have been contacting support for one week and getting generic responses to contact after 24hrs and they are following up with the payments team.

I have no place left to resolve my issue except AskGamblers. Kindly help me get my funds to my account.

28h left

₹85,000

USDT deposit successfully sent but not credited

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTvF9i8EAFax5wCHJDhswMqRpmnJs5c

Transaction Hash (TXID): 4f870072c07dc5cad71419edc7a5456847de6f3a5f2838fe66152aa7abad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Resolved

₹10,000

Deposit still pending extremely poor payment processing

Dear AskGamblers Team,

I am extremely disappointed with the way Dafabet is handling customer funds.

On 26 July 2026, I deposited ₹10,000 (108 USDT - TRC20) using the official QR code and payment address generated by Dafabet. The transaction was completed successfully and permanently confirmed on the TRON blockchain.

However, my deposit is still showing as "Pending" on Dafabet's internal website, and my account balance remains ₹0.00.

Deposit Details

Amount: ₹10,000 (108 USDT)

Dafabet Transaction ID: 523537121

Blockchain TXID: 2d0d2745a777ac64b554c880f107113323e7bf00f87be32a18e2c5ba313de68e

Blockchain Status: Successful & Confirmed

Dafabet Status: Pending

I have already submitted every possible proof:

Blockchain confirmation (TronScan), SafePal transaction record, Dafabet deposit history showing "Pending", the QR code/payment address generated by Dafabet

There is no issue from my side. The payment has reached the destination wallet successfully. The only issue is Dafabet's internal payment processing system, which has failed to credit a confirmed deposit.

This experience has seriously damaged my confidence in Dafabet. If the casino cannot even process a simple confirmed deposit correctly, I have serious concerns about how they handle customer withdrawals, which involve much larger amounts and are even more critical.

A reliable gambling operator should have a payment system that can process confirmed blockchain deposits promptly. Instead, customers are left waiting with no explanation, no timeline, and no resolution while their money remains unavailable.

I respectfully request AskGamblers to intervene and require Dafabet to:

Immediately investigate their internal payment processing system.
Manually credit my confirmed ₹10,000 deposit without any further delay.
Explain why a blockchain-confirmed payment is still pending on their website.
Ensure that other players do not experience the same issue.

I have attached all supporting evidence, including the blockchain confirmation, wallet transaction, and Dafabet pending deposit screenshot,

I hope AskGamblers can help resolve this matter as soon as possible.

Thank you.

73h left

₹10,000

Payment issues in Dafabet

I made a withdrawal request on 2 October 2025 from Dafabet Casino. It has not arrived till now. I complained via live chat and email, but their response is similar. Username :< username removed >

Transaction ID:467252826

Amount:5000 registered email in Dafabet :< email removed> Please help me in this regard. I can trust this site to help with my issue.

80h left

₹5,000

Code 310 error withdrawal problem

HI am not able to receive withdrawal. Whenever I try to withdraw, I get the same error code 310 and whenever I chat with them, they say same thing: that we are looking into it. The total balance is 2275 USDT, all withdrawals got declined. I have contacted Dafabet Live Chat multiple times, but I only receive generic or automated responses. No one has properly investigated the issue or provided any meaningful assistance.

Pls help me, askmygambler team

42h left

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Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

95h left

₹10,000

Dafabet Delaying My Verified Withdrawals 47000 INR

I am requesting AskGamblers' assistance regarding the unnecessary delay of my withdrawals from Dafabet.
On 26 July 2026, I placed the following withdrawal requests:
₹100,00 (Transaction ID: 523505058)
₹17,000 (Transaction ID: 523500005)
₹20,000 (Transaction ID: 523499975)
Total Pending Withdrawal: ₹47,000
Instead of processing my withdrawals, Dafabet requested additional KYC verification documents. I immediately complied and submitted every document they requested.
My account now clearly shows that my documents have been submitted and are currently under review. I have fully cooperated with all verification requirements.
Despite this, all three withdrawals remain pending and no estimated completion time has been provided.
I respect legitimate KYC procedures. However, once all requested documents have been submitted, players should not face unnecessary delays in receiving their own funds.
I kindly request AskGamblers to contact Dafabet and ask them to:
Complete my KYC verification without further delay.
Process all three pending withdrawals immediately after verification.
Explain the reason for the continued delay if any additional review is still required.
I have acted in good faith, provided all requested documents promptly, and I am simply requesting the release of my legitimate funds.
Thank you for your assistance.

Resolved

₹47,000