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Unresolved Withdrawal of INR 15000 Delayed for 13 Days


1 year ago

I initiated a withdrawal request of INR 15,000 on 12/12/2024 at 02:01:21 IST, which was confirmed as successfully processed on 12/12/2024 at 06:33:29 IST. Despite the promised timeframe of 1-4 banking days, the funds have not been reflected in my account as of 25/12/2024, causing significant inconvenience.

I have repeatedly followed up with the payment provider, who provided a UTR: 116670753474 and advised me to contact my bank. However, my bank clearly mentioned that there was no transaction with provided UTR and has requested further transaction details, including the sender's name and bank details. Despite escalations to the payment provider's team, no resolution has been provided, and the delay has now extended to 13 days without clarity or resolution.

My primary concern is to receive the funds immediately or obtain all necessary transaction details to escalate the matter with my bank.

And now I can see I'm unable to reach them via email. I'm choosing this path.

Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi All,

I have received my refund in Dafabet wallet.

Thank you so much Askgamblers and Dafabet for your quick response and help.
Love you Dafa.
User name
Dear Vinayrecherla,

The amount is in your player account. If you want to withdrawal, kindly make a new request and let me know please.

Thank you

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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