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Unjust Fund Deduction and Non Receipt of Withdrawal Dafabet Casino


2 years ago

Casino Name: Dafabet Casino

Username at Casino: < username removed >


Complaint:

Dear AskGamblers team,

I am writing to file a complaint against Dafabet Casino regarding a significant issue with my account balance and an unresolved withdrawal request.

1. Unexplained Fund Deduction:

My account initially held approximately INR 10,60,000, but 50% of this amount was deducted without any explanation or prior notice. As a result, my balance was reduced to approximately INR 5,40,000. I am unable to provide the exact figures as my account has since been closed by the casino.

2. Manual Withdrawal Request:

Following the closure of my account, I reached out to Dafabet’s support team via chat, phone, and email to request a manual withdrawal of my remaining balance. They requested identity proof, which I promptly provided. I was informed that the withdrawal had been approved and processed.

3. Withdrawal Not Received:

Despite being told that the withdrawal was processed, I have not received the funds. It has now been almost a month since my withdrawal request. All attempts to follow up through Dafabet's chat, email, and phone support have been unsuccessful as they no longer respond to my inquiries.

4. Resolution Request:

I am seeking assistance to recover my remaining balance of INR 5,40,000 and an explanation for the unjust deduction of 50% from my account.

I kindly request your help in resolving this matter as Dafabet has failed to respond to my attempts to communicate. I believe this behavior is unjust and needs to be addressed.


Thank you for your time and support.

I have attached email proofs as well.


Kind regards,

< full name removed >

Disputed Casino Dafabet Casino
Amount ₹1060000

Discussion

User name

Dear all,

Despite our best efforts to assist the player in claiming his winnings, after suspicions that the player's account may have been compromised and after receiving confirmation from the casino regarding this matter, we have no other choice but to reject the case.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to impose a permanent ban on the player to use our services from now on.

User name
Thank you for restoring the account dear Dafabet casino. Now please restore access to my account on Dafabet or process my withdrawal.
User name
We have verified the player via registered email id and the new set of ID documents provided by him.
The individual who is contacting via Askgamblers requesting to change the details is not a real player.Kindly update the complaint accordingly.
User name

Dear all,

This complaint has been reopened as per Dafabet Casino request as the player's account has been restored and ready to be verified.

The AskGamblers Complaint Team would like to help both parties involved into the dispute reach a satisfactory resolution.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
80h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
7h left
$288