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Two withdrawals 11600 and 10000 INR have not been credited to my bank account


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By k y.
2 months ago
Message on forum

Casino: Dafabet

Username: Varma7777

Full Name: <removed>

I am writing to file a complaint against Dafabet for two withdrawal transactions that were approved but never credited to my bank account.

Transaction Details:

• Transaction ID: 510656761 | Amount: INR 10,000.00 | Date: 13/05/2026 11:15 PM | Status: Successful

• Transaction ID: 510657000 | Amount: INR 11,600.00 | Date: 13/05/2026 11:17 PM | Status: Successful

• Total Pending: INR 21,600.00

• Method: Local Bank Transfer

• Both approved by Dafabet on 14/05/2026 at 21:13:03 IST

It has now been 6 days since the withdrawals were initiated, and the funds have still not been credited to my bank account. I contacted Dafabet live chat on both 18/05/2026 (agent: Pandu) and 19/05/2026 (agent: Thota). On both occasions, the agents only repeated the same scripted response about 1–4 banking days, refused to escalate the matter, provided no tracking information, and offered no concrete resolution despite my pointing out that the stated timeframe had elapsed.

Evidence attached:

1. Screenshot – Transaction ID 510656761 (INR 10,000 – Successful)

2. Screenshot – Transaction ID 510657000 (INR 11,600 – Successful)

3. Live chat transcript – 18/05/2026

4. Live chat transcript – 19/05/2026

5. Bank statement (13/05/2026 to 19/05/2026) showing no credit received

I request that Dafabet immediately provide a clear status update on the bank transfer and credit INR 21,600.00 to my account without further delay, or re-process the withdrawal if the transfer has failed on their end.

Disputed Casino Dafabet Casino
Amount ₹21600

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear Askgamblers, I have received my amount, kindly requesting you to close the complaint.
User name

Dear @Yashvarma,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Please be informed that, as confirmed with the PSP (Payment Service Provider), the payment has been successfully refunded, and the corresponding funds have been credited back to your gaming account under Internal ID: 512897457.

Thank you for your understanding.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1362 / 1427
Avg. Amount $1,105
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Chart Pointer
0h left
₹133,450