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Two withdrawals 11600 and 10000 INR have not been credited to my bank account


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By k y.
4 weeks ago
Message on forum

Casino: Dafabet

Username: Varma7777

Full Name: <removed>

I am writing to file a complaint against Dafabet for two withdrawal transactions that were approved but never credited to my bank account.

Transaction Details:

• Transaction ID: 510656761 | Amount: INR 10,000.00 | Date: 13/05/2026 11:15 PM | Status: Successful

• Transaction ID: 510657000 | Amount: INR 11,600.00 | Date: 13/05/2026 11:17 PM | Status: Successful

• Total Pending: INR 21,600.00

• Method: Local Bank Transfer

• Both approved by Dafabet on 14/05/2026 at 21:13:03 IST

It has now been 6 days since the withdrawals were initiated, and the funds have still not been credited to my bank account. I contacted Dafabet live chat on both 18/05/2026 (agent: Pandu) and 19/05/2026 (agent: Thota). On both occasions, the agents only repeated the same scripted response about 1–4 banking days, refused to escalate the matter, provided no tracking information, and offered no concrete resolution despite my pointing out that the stated timeframe had elapsed.

Evidence attached:

1. Screenshot – Transaction ID 510656761 (INR 10,000 – Successful)

2. Screenshot – Transaction ID 510657000 (INR 11,600 – Successful)

3. Live chat transcript – 18/05/2026

4. Live chat transcript – 19/05/2026

5. Bank statement (13/05/2026 to 19/05/2026) showing no credit received

I request that Dafabet immediately provide a clear status update on the bank transfer and credit INR 21,600.00 to my account without further delay, or re-process the withdrawal if the transfer has failed on their end.

Disputed Casino Dafabet Casino
Amount ₹21600

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear Askgamblers, I have received my amount, kindly requesting you to close the complaint.
User name

Dear @Yashvarma,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Please be informed that, as confirmed with the PSP (Payment Service Provider), the payment has been successfully refunded, and the corresponding funds have been credited back to your gaming account under Internal ID: 512897457.

Thank you for your understanding.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1283 / 1348
Avg. Amount $1,046
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
Repeatedly declining withdrawals of 202396
I would like to raise a formal complaint against Dafabet regarding my pending withdrawal and repeated withdrawal rejections.
My Dafabet account username is Oourddin and my registered email is [email protected].
I had a significant wagering requirement pending, and during that period Dafabet had already restricted my account and reduced my betting limit to below ₹100. Even under those restrictions, I continued playing and completed the wagering requirement.
After completing the wagering, my withdrawal amount became ₹202,396. However, Dafabet has continuously delayed, cancelled, or declined my withdrawal requests instead of processing my funds.
From my withdrawal history, I have faced multiple rejected or cancelled withdrawals, including:
₹20,000 declined on 28/05/2026
₹20,000 declined on 28/05/2026
₹20,000 cancelled on 28/05/2026
₹10,000 declined on 29/05/2026
₹12,000 declined on 29/05/2026
₹14,000 declined on 29/05/2026
₹26,396 declined on 01/06/2026
₹97,000 cancelled on 01/06/2026
₹20,000 declined on 06/06/2026
₹202,000 marked pending on 11/06/2026

Dafabet also asked me to submit verification documents. I complied and uploaded the requested documents. Their own system notifications show:
On 05/06/2026, they confirmed my documents had been submitted and were under review, with review time up to 72 hours.
On 12/06/2026, they again asked me to upload required documents according to instructions sent to my registered email or phone.
On 14/06/2026, they again confirmed that my documents had been submitted and were under review.

This clearly shows that I have been cooperating and submitting the requested documents. Despite that, my withdrawals continue to be delayed or declined, and I have not received a proper, final, transparent explanation.
My concern is simple: if Dafabet had compliance concerns, they should have clearly resolved them during verification. It is unfair to let me complete wagering, repeatedly request documents, and still keep declining or delaying my withdrawal without a clear resolution.
I respectfully request AskGamblers to intervene and ask Dafabet to clarify:
Why my withdrawal requests have been repeatedly declined or cancelled
Why my documents are repeatedly requested even after submission
Whether my verification is approved or if any specific document is still pending
On what exact rule or term they are withholding or delaying my funds
When my full withdrawal amount of ₹202,396 will be processed

I have screenshots showing my account details, registered email, document submission notifications, and withdrawal history with repeated declined and cancelled requests.
I request a fair resolution and immediate processing of my withdrawal.
Chart Pointer
56h left
₹202,396