Dear AskGamblers Team,
First and foremost, I request that you keep this complaint open until my issues are actually resolved. Dafabet has not been providing proper responses to my emails. At least through AskGamblers, I am receiving some responses from their representative, even though the responses have not resulted in any meaningful resolution. Closing this complaint now would leave me without any effective way to get these matters addressed.
1. Deposit Transaction ID: 523241597 | INR 10,000
It has now been more than 94 days since I made this deposit on 24 July 2026. The payment was successfully debited from my bank account, but it has neither been credited to my Dafabet wallet nor refunded.
UTR: 810667349917
Payment Method: BlinkMoney Deposit (UPI)
Date: 24 July 2026
I have already submitted the payment proof, UTR, and the requested bank statements. Dafabet initially asked me to provide evidence so that the transaction could be investigated. I complied with those requests, yet after more than 94 days, I am still being told that they are working on my inquiry or have made another follow-up. I do not understand what confirmation they are still waiting for when I have already provided the requested evidence.
I trusted Dafabet and made the payment to the UPI ID provided to me through Dafabet's own deposit page during the BlinkMoney payment process. If this payment was made through the payment option provided on Dafabet's platform, Dafabet must coordinate directly with BlinkMoney and its payment partner to trace the UTR and verify the recipient-side transaction records. Why has this still not been properly resolved?
I have already spoken with my bank. Given how old this transaction is, I have been informed that a reversal may not be possible through the bank at this stage and that recovery may depend on the recipient's cooperation. I cannot be expected to resolve this indefinitely on my own. Dafabet must take responsibility for coordinating with its payment partner and resolving this transaction. I request that the INR 10,000 be credited to my Dafabet wallet without any further delay, or that Dafabet provide a clear, evidence-based explanation of the investigation and the concrete steps being taken to return my money.
2. Withdrawal Transaction ID: 420721026 | Bank Freeze and Cybercell Action
Dafabet has stated that it cannot investigate this withdrawal because it was submitted beyond the applicable time limit. However, this is a serious matter involving a substantial amount. The withdrawal was credited to my bank account, my account subsequently became frozen, and the cybercell later debited the funds from my account. Despite the funds being removed, my bank account remains frozen.
Simply stating that the case is beyond the timeframe does not address the continuing consequences I am facing. I understand that Dafabet has mentioned a time limit, but I request that it at least review what assistance or escalation is possible and provide a meaningful response regarding this matter. My bank account remains affected, and I need help understanding what can be done. Please do not dismiss this concern without considering the seriousness of the situation.
3. Withdrawal Transaction ID: 524475679
This is a much more recent withdrawal and one of the main reasons I raised a complaint regarding my withdrawals. The funds were credited to my bank account, but the related cybercell action and subsequent debit have caused me serious difficulties. I have already raised this issue and explained the situation, yet Dafabet has only stated that a follow-up has been made.
I request a proper investigation and a meaningful update on this transaction, including what steps Dafabet is taking and what assistance it can provide regarding the lien-related issue. I do not want another generic follow-up message without any actual progress.
4. Withdrawal Transaction ID: 460275512 | INR 1,450
Dafabet has requested a bank statement in PDF format showing the INR 1,450 transaction. Unfortunately, this bank does not currently provide me with an online statement facility, so I am unable to provide that document at present. The withdrawal amount was credited and subsequently debited a few days later, but this account has not been frozen.
For now, I am willing to set this particular matter aside because the amount is relatively small and I can bear this loss. If I need to pursue it further or become able to provide the requested statement, I will inform Dafabet. Please do not allow this issue to distract from the other three matters that I am asking Dafabet to address.
To summarise, I am asking Dafabet to actively work on the following three transactions:
- Deposit 523241597: INR 10,000 missing for more than 94 days despite all requested evidence being provided.
- Withdrawal 420721026: A serious unresolved bank-freeze issue even after the funds were debited by the cybercell.
- Withdrawal 524475679: A more recent withdrawal-related issue requiring a proper investigation and meaningful assistance.
I have already spent a considerable amount of time chasing these matters through emails and support channels. So far, not even one of these three issues has reached a satisfactory resolution. The responses I receive by email are largely generic and do not explain what has actually been done or when the matter will be resolved.
I respectfully request AskGamblers to keep this complaint open until these matters are properly addressed and ask Dafabet to provide specific findings, concrete next steps, and realistic resolution timelines for the three transactions listed above. I am not asking for another acknowledgment or another statement that a follow-up has been made. I need meaningful action and a proper resolution.
Thank you for your continued assistance.
Regards,
Sanjeev Carlos B.
