Two successful UPI deposits not credited or refunded for over a month
I am filing this complaint because two successful UPI deposits were deducted from my bank account but were never credited to my Dafabet account, nor have they been refunded.
Deposit 1:
- Amount: INR 5,999.83
- Date: 01 July 2026
- Dafabet Transaction ID: 519985111
- UTR: 355893224472
Deposit 2:
- Amount: INR 10,000
- Date: 24 July 2026
- Dafabet Transaction ID: 523241597
- UTR: 810667349917
Both payments were successfully completed through UPI, and I have the payment proofs and bank transaction details.
I contacted Dafabet live chat and email support many times. Every time I received the same response that the issue had been escalated to the relevant team, but no resolution has been provided. The deposits are still missing.
I respectfully request that Dafabet either credit both deposits to my account or refund the full amount immediately.
I have attached the payment proofs and screenshots of the failed deposit status for reference.
Deposit 1:
- Amount: INR 5,999.83
- Date: 01 July 2026
- Dafabet Transaction ID: 519985111
- UTR: 355893224472
Deposit 2:
- Amount: INR 10,000
- Date: 24 July 2026
- Dafabet Transaction ID: 523241597
- UTR: 810667349917
Both payments were successfully completed through UPI, and I have the payment proofs and bank transaction details.
I contacted Dafabet live chat and email support many times. Every time I received the same response that the issue had been escalated to the relevant team, but no resolution has been provided. The deposits are still missing.
I respectfully request that Dafabet either credit both deposits to my account or refund the full amount immediately.
I have attached the payment proofs and screenshots of the failed deposit status for reference.
Dafabet Casino Complaint Stats
Resolved
1477 / 1550
Avg. Amount
$1,138
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.