Complaint #3320 Dafabet Casino

Two deposits were not received

By mumachan

3 weeks ago

Hello to the AskGamblers team!

I am asking for your help.

I made two deposits of 1,000 USDT (total amount: 2,000 USDT) into my account, but the funds never arrived.

I contacted support but received no assistance; they keep asking for the same information over and over, yet the money still hasn't been credited to my account.

It has already been two days. I am attaching the transaction hashes showing the transfer to Dafabet; I funded my account via the provider GDPay Digital USDT.

0x0db168b142f0fa53bd71390622f89991d1eccf34698c6892ad23634ae580967e

0xa24add4fb82c8c081f19a8d8543e76352eec47febb6674721771756654cacf89

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount $2000

Discussion

AskGamblers

• Support Team

1 week ago

Dear all,

As is apparent from the submitter's latest post, the disputed amount has been received and the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Dear @mumachan,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

mumachan

1 week ago

Dafabet, the money you refunded has arrived, and I made another deposit, but it still hasn't shown up in my account! What is the problem this time? I am attaching a screenshot showing the transaction hash and ID

Transaction Id
532186125

0xc0f2d9e357b8ed870cd2f67fbc0ce719e68e4a2405603ad3cf64c7efb694cfe2

AskGamblers

• Support Team

1 week ago

Dear @mumachan,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 week ago

Dear Customer,

Kindly note that both deposits hve been refunded to the provided wallet address as follows;

Deposit: 0xa24add4fb82c8c081f19a8d8543e76352eec47febb6674721771756654cacf89

Refunded with tx hash

:0xe0991db787aafc72d1f5d3b54a7049a11057a2a38699b3b2a195da4f99673823

Deposit: 0x0db168b142f0fa53bd71390622f89991d1eccf34698c6892ad23634ae580967e

Refunded with tx hash: 0x59ce5eb6b77b900d8d76121b0fbba268e5c35720eb1196e878c6394c3131fca7

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

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I had deposited 4000 but they saying money not received

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Transaction ID: UPI00000889876920261021222539
Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
Date: 21 Oct 2026

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Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

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I would like to inform you that my account verification has been pending for over 9 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 532726072

Thank you for your support.

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I have fully cooperated, but they refuse to release my money.

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I am writing to report that my deposit of ₹2,999.01 was successfully debited from my bank account on 09 October 2026, but the amount has not been credited to my Dafabet account.

Please find the transaction details below:

Deposit Amount: ₹2,999.01

Transaction Date: 09 October 2026

Transaction Time: 12:38 AM

Transaction ID: T261009242254799127965422

UTR Number: 561600383675

Payment App: PhonePe

The payment status shows successful on PhonePe, and the amount has been deducted from my bank account. However, the deposit is still missing from my Dafabet account.

I have attached the payment receipt as proof of the transaction. Please investigate this issue, verify the payment using the UTR number, and credit the amount to my Dafabet account as soon as possible.

I look forward to your prompt response and resolution.

Thank you.

Best regards,

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