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Tried contacting dafabet via chat email and all other resources but of no use


2 months ago
Hello Team,

I made a 10,000 deposit and was informed to copy order I'd(66­fa4­a79­-32­1c-­f11­1-a­2ca­-00­505­68c­89a2) for transaction I'd (496949111) and contact support and was informed it would be completed in 5 to 30 mins.

Jupay UPI deposit used for this transaction

Tried contacting dafabet via chat email and all other resources but of no use.

I hope askgamblers help me in resolving this deposit issue.

Transaction I'd - 496949111
Order ID - 66fa4a­79-­321­c-f­111­-a2­ca-­005­056­8c89a2
Deposit method used - JuPay UPI
Date and time : 09/02/2026 09:08:00 AM
Amount : 10,000.00
Money sent to : royalen@indianbk
Name : MS ROYAL ENTERPRISES
UTR : 606960850313


Attached all screenshots for your reference.
Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hello Team

Recieved funds.

Thank you ask gamblers and dafabet team for helping me out.
User name

Dear @spiderman502,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1274 / 1339
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (250)

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h left
₹1,500