5 months ago
I am writing to raise a complaint regarding a failed wallet transfer issue on my Dafabet account. On 09/05/2026, I attempted to transfer funds from PT Live Zone to my Common Wallet. However, the transfer failed, and the amount has been deducted from the PT Live Zone but has not been credited back to my Common Wallet.
I immediately checked my transaction history and confirmed that the amount is currently missing. I also sent an email regarding this issue earlier, but I have not received any response or resolution from your support team till now.
This delay is causing inconvenience and concern, as the transferred amount is still unavailable in both wallets. I kindly request your team to urgently investigate the failed transaction and credit the missing amount back to my account as soon as possible.
Please check the transaction records for 09/05/2026 and provide an update regarding the status of my complaint. I would appreciate a quick resolution to this issue.
I immediately checked my transaction history and confirmed that the amount is currently missing. I also sent an email regarding this issue earlier, but I have not received any response or resolution from your support team till now.
This delay is causing inconvenience and concern, as the transferred amount is still unavailable in both wallets. I kindly request your team to urgently investigate the failed transaction and credit the missing amount back to my account as soon as possible.
Please check the transaction records for 09/05/2026 and provide an update regarding the status of my complaint. I would appreciate a quick resolution to this issue.
AskGamblers
5 months ago
• Support Team
Dear @harishankar1503,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Dafabet Casino
5 months ago
• Representative
Dear Valued Customer,
We can confirm that your deposit with Internal ID 509782895 has been successfully completed and the funds have been credited to your account.
We can also confirm that the transaction with Internal ID 509782986 was not deducted from your account.
For any additional clarification or assistance regarding these issues, we kindly encourage you to contact our Customer Support team.
Thanks,
Dafabet
We can confirm that your deposit with Internal ID 509782895 has been successfully completed and the funds have been credited to your account.
We can also confirm that the transaction with Internal ID 509782986 was not deducted from your account.
For any additional clarification or assistance regarding these issues, we kindly encourage you to contact our Customer Support team.
Thanks,
Dafabet
5 months ago
Please check as soon as possible
Dafabet Casino
5 months ago
• Representative
Dear Valued Customer,
We're still working on your inquiry and sincerely apologize for the delay and any inconvenience caused. Please rest assured that the matter is being actively reviewed, and we will provide you with an update as soon as more information becomes available.
Thanks,
Dafabet
We're still working on your inquiry and sincerely apologize for the delay and any inconvenience caused. Please rest assured that the matter is being actively reviewed, and we will provide you with an update as soon as more information becomes available.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
Resolved
1528 / 1603
Avg. Amount
$1,161
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 919 out of 961 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.
Screenshot