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Transfer wallet to wallet amount missing


2 months ago
I am writing to raise a complaint regarding a failed wallet transfer issue on my Dafabet account. On 09/05/2026, I attempted to transfer funds from PT Live Zone to my Common Wallet. However, the transfer failed, and the amount has been deducted from the PT Live Zone but has not been credited back to my Common Wallet.
I immediately checked my transaction history and confirmed that the amount is currently missing. I also sent an email regarding this issue earlier, but I have not received any response or resolution from your support team till now.
This delay is causing inconvenience and concern, as the transferred amount is still unavailable in both wallets. I kindly request your team to urgently investigate the failed transaction and credit the missing amount back to my account as soon as possible.
Please check the transaction records for 09/05/2026 and provide an update regarding the status of my complaint. I would appreciate a quick resolution to this issue.
Disputed Casino Dafabet Casino
Amount ₹5000

Discussion

User name

Dear @harishankar1503,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that your deposit with Internal ID 509782895 has been successfully completed and the funds have been credited to your account.

We can also confirm that the transaction with Internal ID 509782986 was not deducted from your account.

For any additional clarification or assistance regarding these issues, we kindly encourage you to contact our Customer Support team.

Thanks,
Dafabet
User name loyalty-level-2
Please check as soon as possible
User name
Dear Valued Customer,

We're still working on your inquiry and sincerely apologize for the delay and any inconvenience caused. Please rest assured that the matter is being actively reviewed, and we will provide you with an update as soon as more information becomes available.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1362 / 1427
Avg. Amount $1,105
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

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Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Chart Pointer
0h left
₹133,450