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Three Deposits Not Credited Common Wallet Showing Pending for Over 2 Days


5 months ago

I am writing to formally raise a complaint regarding three deposits that I made to my Common Wallet in Dafabet Casino which have still not been credited to my account.

I made three separate deposit transactions all of which were successfully completed from my bank or payment provider side but the amount has not been reflected in my Dafabet account. The transactions are still showing as Pending even though more than two days have passed since the transactions were made.

This delay is causing inconvenience and concern as the funds have already been debited from my account.

I am attaching the following for your reference and verification

Transaction IDs

1. 480349871

2. 480347217

3.480345764


I kindly request you to investigate this issue urgently and credit the deposited amount to my Common Wallet at the earliest or provide a clear update on the status of these transactions

Please let me know if any additional information is required from my side

If you need this adjusted again for upload rules, email, or support ticket tell me where you are submitting it and I will format it exactly for that system.

Disputed Casino Dafabet Casino

Discussion

User name

Dear @krishnayadav123,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to inform you that the transactions for IDs 480347217 and 480349871 have been completed successfully.

We would also like to remind you to kindly share a screenshot of the successful deposit for transaction 480345764 so we can proceed with further checks.

Thank you for your cooperation.

Thanks,
Dafabet
User name
Dear valued customer,

Please share your successful deposit screenshot for the transaction 480345764.
We are still working on your inquiry.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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