Casino Complaints

Three Deposit Amounts has not been credited yet


1 month ago

Hello Askgamblers team,


I want to file a complaint against dafabet casino for not crediting my three deposits of 20000 INR made on 13/08/2026, 20000 INR made on 04/09/2026 and 10000 INR made on 27/08/2026.


After multiple follow ups with the support team, they said deposit has not been received by them even after sending them the proofs of all the successful transactions. They are giving same generic response one after the another.


It has been almost more than 15 days since the deposits were made which is much more than the time frames mentioned in their terms and conditions page.


I want askgamblers team to kindly intervene in this matter and help me in crediting back my total amount of 50000 INR.


I have attached all the proofs of successful transactions. If any other proof is needed kindly message me I will be happy to provide that also.

  • My dafabet username is TANYA22193.
  • Total disputed amount : 50000 INR
Disputed Casino Dafabet Casino
Amount ₹50000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team has no other option but to reject the case.


User name loyalty-level-1
I request askgamblers to kindly close this complaint as this complaint will never get resolved.It has been more than a month since i have filed this complaint.I dont want to get mentally harassed anymore.
User name
Dear Valued Customer,

We're still working on your inquiry under transaction ID 527058695, 525704574 and 527914453, and apologize for any inconvenience caused by the delay. We’ll provide an update as soon as possible.

Regards,
Dafabet
User name
Dear Valued Customer,

We understand the delay in receiving your funds.
However, kindly note that we have still not received the funds on our end. Our follow-up with our payment provider is still ongoing to ensure that the transactions are fully checked and that we can provide you with a conclusive resolution.
In the meantime, you can initiate a follow-up with your bank for refunds if the funds were deducted from your account.
We appreciate your continued patience and understanding.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1518 / 1593
Avg. Amount $1,158
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 909 out of 951 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Dafabet Casino- Dafabet This dispute involves a 50000 Inr withdrawal balance won via Cricket Betting on the Dafabet Sportsbook platform

Note: This dispute involves a ₹50,000 INR withdrawal balance won via Cricket Betting on the Dafabet Sportsbook platform.


Dear AskGamblers Complaints Team,


I am writing to formally lodge a complaint against Dafabet regarding a missing withdrawal of ₹50,000 INR.

On 12th Oct 2026, I requested a withdrawal of ₹50,000 INR from my account balance. On the Dafabet cashier/transaction dashboard, the status of this withdrawal is marked as "Successful". However, these funds have never reached my bank account.

When I reached out to support, Dafabet provided me with a Unique Transaction Reference (UTR) number 628503469385 to prove the transfer. However, upon verifying this with my bank, this UTR belongs to an entirely different transaction sent by a different merchant to a completely unrelated third party. It has no connection to my bank account or my withdrawal.

I have followed all standard procedures and emailed Dafabet my official bank statement as a direct, unedited PDF download. This statement clearly displays my full legal name and account details, covering the period from the date of the request to the current date to prove non-receipt. Since I pointed out that the UTR they provided is invalid and belongs to someone else's transaction, Dafabet support has completely stopped replying to my emails.

I have attached screenshots of my dashboard showing the "Successful" status, mail communication with dafabet support, and my official PDF bank statement as proof of non-payment.

I kindly request the assistance of the AskGamblers team to escalate this to senior management at Dafabet so they can rectify this payment processor error and release my actual funds.

Thank you for your time and assistance.

Sincerely,

< full name removed >

Status solved Resolved
₹50,000
Dafabet Verification Delay and INR 250000 Withdrawal Declined

Dear AskGamblers Complaint Team,


I am submitting this complaint regarding the prolonged document verification process and withdrawal difficulties with Dafabet Casino.


My Dafabet username is **< username removed >**.


I submitted my verification documents approximately 5 days ago. Dafabet informed me that the document review and validation process could take up to 72 hours.


However, despite waiting beyond the stated timeframe, my documents have still not been approved.


My account currently has a balance of **INR 262,142.16**, which I am unable to withdraw.


On October 17, 2026, I submitted a withdrawal request for **INR 250,000**, but it was declined.


**Withdrawal Transaction ID:** 532497902


I also have a successful deposit of INR 140,000 dated October 15, 2026.


**Deposit Transaction ID:** 532358882


I have cooperated with the verification process and submitted the requested documents. However, the verification remains incomplete, and I have not received a clear timeframe for its completion.


I understand that verification procedures are necessary, but I believe the operator should complete the review within the timeframe communicated to customers or provide a clear explanation for the delay.


I kindly request AskGamblers' assistance in resolving this matter.


I would like Dafabet to complete my document verification as soon as possible and allow me to withdraw my available balance.


I have attached screenshots showing my account balance, transaction history, and the notification regarding the document review timeframe.


Thank you for your assistance.

Chart Pointer
94h left
₹262,142