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They not giving deposit amount


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By jai k.
1 month ago

I am writing to formally raise a complaint against Dafabet Casino regarding a missing deposit that I made through cryptocurrency.

I completed a deposit of INR 300,000 on 13 April, but the amount has still not been credited to my Dafabet account. Despite multiple follow-ups via email and several attempts through live chat, I have not received any proper resolution or clear response from your support team.

Below are my account and transaction details for your reference:

Transaction ID: 504479979

Deposit Amount: INR 300,000

Payment Method: Cryptocurrency

Transaction Details:

Hash Key: cb3ba0­29d­6e1­abb­46d­189­023­af5­49f­e60­97e­45c­b2e­38f­313­897­c5c­33a­1f926cc

Blockchain Link: https:­//t­ron­sca­n.o­rg/­#/t­ran­sac­tio­n/c­b3b­a02­9d6­e1a­bb4­6d1­890­23a­f54­9fe­609­7e4­5cb­2e3­8f3­138­97c­5c3­3a1­f926cc

The transaction has been successfully completed from my side, and the blockchain record confirms the payment. However, the amount is still not reflected in my Dafabet account.

Disputed Casino Dafabet Casino
Amount ₹300000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thanku dafabet and askgamblers team, I can confirm I have recived my deposit
User name
Dear customer,

We have finalized all the checks and we can confirm that the deposit have been successfully refunded back to your payment account.

Thanks.
Dafabet
User name loyalty-level-1
I have given my personal wallet for refund to dafabet team as they requested , but still I have not required any amount as refund. I am still waiting for my balance

Dafabet Casino Complaint Stats

Resolved 1274 / 1339
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h left
₹1,500