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Still did not receive my withdrawal of RS 49978


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By prateekafc
1 year ago
I have still not got my withdrawal it has been more than 14 days and every single time they reply with the same computerised message that they are still working on it and will update me in 24 hours but nothing is being done
At the least they need to send it back to my dafa sports account as soon as possible
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Disputed Casino Dafabet Casino
Amount ₹49978

Discussion

User name loyalty-level-2
Thank you so much!!
User name

Dear @prateekafc,

Rest assured that the AskGamblers Complaint Team is in contact with the Dafabet Casino team and your case is being handled accordingly. Updates will be provided in due course.

Thank you for understanding.

User name loyalty-level-2
I have already sent you my bank statement, it is clear that I have not received my withdrawal!! You need to check the source account from which you sent the withdrawal as my bank says the amount was reversed to that account!!
User name
Dear valued customer,

We can confirm that your transaction has been successful from our side. Kindly reach your bank to clarify the whereabouts of your funds. Use the UTR number for the reference.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000