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Sports deposit issue


8 months ago

Dear AskGamblers Team,

I am filing this complaint against Dafabet regarding a missing deposit of ₹500 that occurred on 17th January 2026. Despite providing clear bank proof, the casino support is intentionally delaying the resolution.

Transaction Details:

Date: 17/01/2026

Successfully Credited: ₹500 (UTR 069294237333)

MISSING DEPOSIT: ₹500 (UTR 480726790223)

Time of Missing Deposit: 12:28:40 PM IST

The Problem with Support:

I have contacted their support team multiple times and have received identical, scripted replies from 4 to 5 different agents (including A. Shiva Sai). Every agent sends the same "working on it" template without actually verifying the UTR 480726790223 with their payment gateway.

The money was successfully debited from my bank, but the operator is failing to add it to my wallet ADITYA125.

Account Info:

Username: < sent to the casino >

Email:< sent to the casino >

I have attached a PDF containing the bank receipt and the repetitive email replies from various agents as evidence of their unprofessionalism.

Disputed Casino Dafabet Casino
Amount ₹500

Discussion

User name

Dear Aaditya9770,

Following the submitter’s inappropriate behaviour. The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.


User name loyalty-level-2

I am disappointed that AskGamblers is allowing the casino to post the same generic response every 96 hours without any actual progress. It has been more than 2 months for a simple ₹500 deposit.

The dafebet casino is clearly using stalling tactics. If they cannot verify a simple transaction in this much time, it shows a lack of intent to resolve the issue. I request the AskGamblers team to stop accepting these template replies and ask the dafabet casino for a final 'Yes' or 'No' regarding the credit. If they fail to provide a resolution now, please mark this case as unresolved so other players can see their service quality."

Shame on u Askgambler team🙏🙏

< offensive language removed >

User name
Dear Valued Customer,

Please note that we are still working on your inquiry.

We apologize for any inconvenience or delays you are experiencing.

Thanks,
Dafabet.
User name loyalty-level-2
I am disappointed that AskGamblers is allowing the casino to post the same generic response every 96 hours without any actual progress. It has been more than 2 months for a simple ₹500 deposit.
​The dafebet casino is clearly using stalling tactics. If they cannot verify a simple transaction in this much time, it shows a lack of intent to resolve the issue. I request the AskGamblers team to stop accepting these template replies and ask the dafabet casino for a final 'Yes' or 'No' regarding the credit. If they fail to provide a resolution now, please mark this case as unresolved so other players can see their service quality."

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000