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Rude customer service and verification and withdrawal problem


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By tokrpo
1 year ago
I already made a complaint but I didn't include any evidence. Now all emails are attached. (I have also chats if this is not enough.) Shortly: My documents are not verified and communication is not working with dafabet. Chat is useless. Emails are not answered or just repeats same things. I have 423€ in my account but I can't withdraw them. Reason is that I have not rolled over my deposit. But my account is locked that I can't place bets. This is unfair and plain stealing. I have placed only one bet and haven't done anything wrong. Why are they doing that to me?
Disputed Casino Dafabet Casino
Amount €423

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name
Our apologies once again.

Askgamblers team, kindly update the complaint.
User name loyalty-level-2
I received my money but this was a nightmare. Stay away from Dafabet. It took a month to withdraw my money. Customer service was incompetent and illiterate. Or maybe they had fun when they fucked with me and kept repeating same things, played dumb and finally ignored my messages. Thank you Askgamblers!
User name loyalty-level-2
Not true. See attached Betslip.

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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