Rude customer service and verification and withdrawal problem

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

1.

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

2.

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

3.

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

4.

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

5.

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

6.

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

This website really harassed me so much that I am forced to file a complaint. First, they took such a long time to verify my account, and now, after a month, the documents got verified; they disabled the withdrawal. Every time I get this error: Sorry, there was an error with your withdrawal. Code 310, and every time I chat with them, they don't even know what this, sometimes they say you unconfirmed deposit and sometimes they say something else. After 04-08, I never made any deposit and whatever they are saying is totally false. I will attach a screenshot also, pls help me solve this account problem asap, total amount involved is 11900 usdt and my username is < username removed >

I made a withdrawal of INR 40000 on 8/8/2026. After a few hours my withdrawal shows successful on my dafabet accounts payments history page with transaction UTR number displayimg also. After confirming with the support team they told me that the withdrawal is successful and credited to my bank account. However no such transaction with the UTR number displayed has been credited to my bank account yet. The support team is not listening to my concern and giving generic responses only.

I request Askgamblers team to accept my complaint and help me to credit my disputed withdrawal amount.

My dafabet username is < username removed >

Disputed amount: 40000 INR

I have attached the screenshot of payment history page showing the details of transaction and pdf of bank account statement to date.

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

hi,

I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >

PENDING WITHDRAWALS:

TRANSACTION ID: 525047984

07/08/2026 07:32:07 PM

Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======

TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.

I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.

What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.

I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.

Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.

I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.

I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

I am really fed with them now, I made a deposit of 3950 usdt via crypto and the money is not credited to my dafa bet acc. Sometimes they say we will send back refund and sometime they say we will credit it soon. I sent all proofs including hash id and screenshots. Whenevr I chat or email them, they just giving copy paste replies, so askgamblers pls help my deposit getting credited to dafabet acc asap, thank you.

I am requesting assistance regarding an INR 85,000 withdrawal from Dafabet that has been pending since 07 August 2026.

Username: AVI8705

Withdrawal amount: INR 85,000

Withdrawal Transaction ID: 525021215

Withdrawal requested: 07 August 2026 at 03:53 PM

After I requested the withdrawal, Dafabet asked me on 08 August to submit verification documents. I complied with their request.

Dafabet's own account notification now confirms that my documents have been submitted and are currently under review, and states that document review/validation may take up to 72 hours.

I have no objection to legitimate KYC or security verification, and I have cooperated with the requested verification. My concern is that my INR 85,000 withdrawal remains pending while the documents are under review.

I am also attaching my recent transaction history because it provides important context. Dafabet successfully accepted multiple substantial deposits into the same account, including transactions of approximately INR 199,863.54, INR 95,166.51, INR 87,786.67, and multiple INR 100,000 deposits.

My concern is therefore straightforward: deposits were repeatedly accepted successfully, but when I requested a withdrawal of INR 85,000, the payment became subject to a prolonged verification process.

I am not asking Dafabet to bypass any legitimate verification requirement. I am asking them to complete the verification fairly and promptly, identify any outstanding requirements clearly, and release my withdrawal once verification is completed.

I have contacted Dafabet directly and requested:

(1) completion of the document review within their stated timeframe; (2) processing of the INR 85,000 withdrawal; (3) written confirmation of any genuinely outstanding documents; and (4) a specific explanation if payment cannot be processed.

I request AskGamblers' assistance in obtaining a transparent resolution and payment of my legitimately withdrawable balance.

I have screenshots supporting the withdrawal status, document-review notification, account information and recent successful deposits, and can provide any additional evidence required.

Thank you.