Complaint #3131 Dafabet Casino

Request to Reconsider My Original Complaint New Evidence Available Username < removed >

By Dilli 9.

2 days ago

Dear AskGamblers Complaints Team,

I hope you are doing well.

I am writing to request that you reconsider my original complaint regarding my INR 4,000 withdrawal from Dafabet, which has remained unresolved for more than one year.

Account Details:

Username: < username removed >

Withdrawal Details:

Amount: INR 4,000.00

Transaction ID: 424650594

Withdrawal Date: 13 March 2025

Withdrawal Method: Local Bank Transfer

Following your recommendation, I contacted Dafabet again and gave them additional time to resolve my issue. It has now been almost 10 days, and I have continued communicating with them through email.

Unfortunately, my issue is still not resolved.

Dafabet continues to send only generic responses, stating that:

My withdrawal is being reviewed.

They are following up with their payment team.

They will update me once they receive feedback.

However, they have never provided a UTR/Bank Transfer Reference Number, proof of payment, or any evidence that my INR 4,000 withdrawal was successfully transferred to my bank account. The funds have still not been credited.

Following your advice, I also contacted the Curaçao Gaming Authority, and they acknowledged my complaint. They advised me that while they do not mediate individual disputes, the information I provide may assist them in identifying potential regulatory breaches.

For your review, I have attached:

2025 and 2026 bank statements, clearly showing that the INR 4,000 withdrawal has never been credited to my account.

Recent screenshots of my email conversations with Dafabet, demonstrating that they continue to send only generic responses without resolving the issue.

The response from the Curaçao Gaming Authority.

I respectfully request that you reconsider my original complaint based on this new evidence. I have fully cooperated throughout this process, followed your recommendations, and provided Dafabet with every opportunity to resolve the matter. Despite this, my INR 4,000 withdrawal remains unpaid after more than one year.

If you require any additional information or supporting documents, I will be happy to provide them.

Thank you for your time and consideration. I sincerely hope you can review my complaint once again and assist me in reaching a fair resolution.

Kind regards,

Username: < username removed >

Pending Withdrawal Amount: INR 4,000.00

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹4000

Discussion

71 hours left for Dafabet Casino to respond.

Dilli9010

• India

1 day ago

Ok thank you

Dafabet Casino

• Representative

1 day ago

Dear Valued Customer,

Kindly note that your bank statement has been forwarded to the relevant team, and we will update you as soon as we receive further information.

We sincerely apologize for the delay and appreciate your patience.

Thanks,
Dafabet

Dilli9010

• India

1 day ago

Please let me know anything need from me

Dafabet Casino

• Representative

2 days ago

Dear Valued Customer,

We understand your frustration.

Please note that we have received your bank statement, and our team is currently reviewing your withdrawal transaction. A follow-up has been made with the relevant team, and we will update you as soon as we receive further information.

We sincerely apologize for the delay and appreciate your patience.

Dafabet Casino Complaint Stats

Resolved 1387 / 1451

Avg. Amount $1,095

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Complaint Status

71h left

₹4,000

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Has delayed my verification far beyond 72 hours and rejected my withdrawal

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My withdrawal has now also been rejected because the verification remains unresolved. I have complied with Dafabet’s verification requirements, but the review has taken far longer than the promised 72 hours, preventing me from accessing my funds.

I am asking Dafabet to resolve this issue immediately by completing my account verification and processing my withdrawal without any further delay.

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I made 3 deposits with dafabet sportsbook but none of them got credited to my dafabet account. I have been in constant touch with them regarding deposit issue for the last 70 days but they were not helpful. I also provided them screenshots but they never credited my funds. I have also shared all screenshots with you. Please find the attachments.

I am sharing my deposit details and my dafabet credentials here. Please find those and do the needful.

Deposit details:

< personal information removed >

Payment Method Used: GDpay cryptocurrency

Deposit Amount:60000

Deposit Date and Time:14/05/2026 12:09:43 PM

Transaction id: 510713382

Hash id: fa9829c4bf418d3cef48ab20733bd97277c05cc65138ce2d8e812f6501cbc717

------------------

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Deposit Date and Time:14/05/2026 12:05:21 PM

Transaction id: 510712893

Hash id: f23b49c2485579e9aac64ea62c318b27e67a26dc5076c2246168747b60ba2c58

=============================================

Transaction Id: 515819872

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Hash ID : c0d717d0713257f1c16288b967daf4e05070c8362fb6b0e2fbd30d2bf22c2986.

Please check all the details and help me out.

Dafabet details:

< personal information removed >

I appreciate your help.

Let me know if you want anything else from my side.

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My account (Username: < username removed >) still shows “Documents under review,” and customer support has only been giving generic responses asking me to wait, without providing any update or estimated completion time.

At the same time, my withdrawals have been left pending for more than 48 hours, preventing me from accessing my funds. The pending withdrawals are:

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* Amount: INR 61,700.00

* Date: 31/07/2026

* Status: Declined

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Transaction UTR Number: 6617834559016

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I am raising a concern against Dafabet regarding a withdrawal issue.

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Transaction ID: 521748300

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I would like to update my complaint regarding my unresolved withdrawals at Dafabet.
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The website upload error.
Both pending withdrawal transactions.
The automated follow-up email confirming that my request is under review.
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