Mark all as read

Settings

Notifications
Casino Complaints

Repeatedly declining withdrawals of 202396


4 months ago
I would like to raise a formal complaint against Dafabet regarding my pending withdrawal and repeated withdrawal rejections.
My Dafabet account username is Oourddin and my registered email is oourdn­oor­udi­n@g­mai­l.com.
I had a significant wagering requirement pending, and during that period Dafabet had already restricted my account and reduced my betting limit to below ₹100. Even under those restrictions, I continued playing and completed the wagering requirement.
After completing the wagering, my withdrawal amount became ₹202,396. However, Dafabet has continuously delayed, cancelled, or declined my withdrawal requests instead of processing my funds.
From my withdrawal history, I have faced multiple rejected or cancelled withdrawals, including:
₹20,000 declined on 28/05/2026
₹20,000 declined on 28/05/2026
₹20,000 cancelled on 28/05/2026
₹10,000 declined on 29/05/2026
₹12,000 declined on 29/05/2026
₹14,000 declined on 29/05/2026
₹26,396 declined on 01/06/2026
₹97,000 cancelled on 01/06/2026
₹20,000 declined on 06/06/2026
₹202,000 marked pending on 11/06/2026

Dafabet also asked me to submit verification documents. I complied and uploaded the requested documents. Their own system notifications show:
On 05/06/2026, they confirmed my documents had been submitted and were under review, with review time up to 72 hours.
On 12/06/2026, they again asked me to upload required documents according to instructions sent to my registered email or phone.
On 14/06/2026, they again confirmed that my documents had been submitted and were under review.

This clearly shows that I have been cooperating and submitting the requested documents. Despite that, my withdrawals continue to be delayed or declined, and I have not received a proper, final, transparent explanation.
My concern is simple: if Dafabet had compliance concerns, they should have clearly resolved them during verification. It is unfair to let me complete wagering, repeatedly request documents, and still keep declining or delaying my withdrawal without a clear resolution.
I respectfully request AskGamblers to intervene and ask Dafabet to clarify:
Why my withdrawal requests have been repeatedly declined or cancelled
Why my documents are repeatedly requested even after submission
Whether my verification is approved or if any specific document is still pending
On what exact rule or term they are withholding or delaying my funds
When my full withdrawal amount of ₹202,396 will be processed

I have screenshots showing my account details, registered email, document submission notifications, and withdrawal history with repeated declined and cancelled requests.
I request a fair resolution and immediate processing of my withdrawal.
Disputed Casino Dafabet Casino
Amount ₹202396

Discussion

User name

Dear @OOURDDIN,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that all these withdrawals have been rejected due to failure to complete the required documents for high level verification.
Your last withdrawal with ID: 516852610 has already been successful and your account is verified.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
56h left
$1,068