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Regarding Deposit of INR 14900 from July


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By Krish0403
2 years ago
I deposited inr of 14900, on 28-07-2024, money is debited from my bank account, but not credited to my dafa account , sent countless mails regarding this but failed to get resolution for this , i took a screenshot of that transaction but now they deleted that transaction from history as well, not expected this from dafabet, transaction id : 375251233
Disputed Casino Dafabet Casino
Amount ₹14900

Discussion

User name

Dear @Krish0403,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm sending the email to the casino.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the needed info or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
No Latest Email Received.

You need to send email to [email protected], indicating in the email: Username/Amount/ Deposit Date and Time
User name loyalty-level-2
I already shared bank statement in email , and please do proper investigation, I am vexed with submitting all the stuff
User name
Kindly provide a bank statement (PDF) from the transaction date to present for 3rd party investigation.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000