Transaction id : 476312416
Transaction date: 22/11/2025
Amount : INR 24000.
Dear@Krish0403,
The AskGamblers Complaint Team kindly asks you to get in touch with the bank as advised by the casino, and clarify the refund issue with them.
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino managementcan not be held responsible for missing deposit, and issue should be communicated with the bank as explained.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
VENDOR NAME: VOXSUCURE TECH SOLUTIONS PRIVATE LTD
UPI REFERENCE : 610157845769.
DATE : 24-11-2025.
Vendor received money , bank told it can't be reversed because vendor denied to refund as well . Now check with your vendor or provide me proof to submit to bank. Thank you .
Our payments partner has confirmed that the funds have not yet been received on their end. We kindly recommend checking with your bank regarding a possible refund.
Thanks,
Dafabet
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